Randy White
Erie,PA
Summary
Customer-focused sales associate with experience in product guidance, cash handling, visual merchandising, and inventory support. Known for clear communication, teamwork, and reliable sales floor readiness. Is fully dedicated to increasing knowledge of future products and other aspects of the store to better assist customers and their needs.
Overview
4
4
years of professional experience
Work History
Sales Associate
Dick's Sporting Goods, Inc
Erie, PA
03.2026 - Current
- Welcomed customers and delivered strong customer service.
- Helped customers locate specific products, answer questions, and offer product guidance.
- Answered customer questions about sporting goods brands and store promotions.
- Assisted customers with product selection, sizing, and styling.
- Displayed apparel, footwear, and equipment to align with Dick's Sporting Goods standards.
- Promoted and sold products by clearly explaining unique features and benefits to enhance customer satisfaction. by explaining unique features and teaching proper application or usage.
- Demonstrated product features and benefits to match customer needs.
- Upsold additional items based on customer interests and needs.
- Processed cashier duties, including accepting payments, issuing receipts, and counting change.
- Supported loss prevention by monitoring displays and following store safety policies.
- Maintained up-to-date knowledge of store merchandise and policies. of store merchandise and policies.
- Completed daily recovery tasks to keep areas clean, neat, and productive.
- Completed floor moves, merchandising display maintenance, and housekeeping to keep sales areas stocked, organized, and current.
- Set up new merchandise with signage and appealing displays to drive sales and reduce overstock.
- Conducted inventories regularly to track stock levels.
- Received and displayed product shipments on retail shelves after delivery.
- Used technology resources to help customers locate and select items.
- Built relationships with peers and upper management to support team success.
- Partnered with fellow sales team members to meet group targets.
- Adjusted sales strategies based on customer interactions and feedback, optimizing approach to meet customer needs.
- Professionally handled customer complaints.
- Described merchandise and explained use, operation, and care.
- Followed company initiatives and met established goals.
- Completed floor moves, merchandising display maintenance, and housekeeping to keep sales areas stocked, organized, and current.
- Described merchandise and explained use, operation, and care.
Manual Laborer and Office Worker
Erie Wood Products
Erie, PA
05.2023 - 08.2025
- Loaded and moved lumber across Erie Wood Products' shop floor safely.
- Sorted wood materials by size, grade, and production order to ensure efficient processing.
- Operated hand tools for cutting, trimming, and assembly support.
- Stacked finished wood products for storage, shipment, and loading.
- Maintained clean work areas and equipment, facilitating a safe and organized workspace.
- Followed safety procedures while handling heavy materials and shop equipment.
- Moved, lifted, and carried heavy objects in accordance with safety regulations.
- Worked collaboratively with team members to complete assigned tasks quickly and efficiently.
- Used hand tools such as hammers, screwdrivers, saws, and drills. Performed repairs and maintenance tasks.
- Assisted with loading and unloading of materials from delivery trucks to support timely deliveries.
- Transported materials and pallets between areas.
- Managed emergency situations effectively.
- Reported any unsafe working conditions to supervisors immediately.
- Adhered strictly to company policies related to quality control standards.
- Ensured that all safety protocols were followed during work activities.
- Assembled various components according to product specifications.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Operated equipment with a strong focus on safety and ground communication.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Displayed high standards for quality workmanship and routinely double-checked work.
Education
High School Diploma -
McDowell High School
Erie06-2022
Some College (No Degree) - Financial Planning
Edinboro University of Pennsylvania
Edinboro, PASkills
- Customer service
- Sales floor readiness
- Product training
- Visual merchandising
- Loss prevention
- Point of sale
- Cash register operation
- POS operation
- Inventory management
- Inventory control
- Problem solving
- Stockroom operations
- Merchandise receiving
- Sales performance
- Sales strategy
- Product promotions
- Promotional support
- Customer communication
- Customer engagement
- Client service
- Team collaboration
- Relationship building
- Goal-oriented
- Problem solving
- Conflict resolution
- Attention to detail
- Superb time management
- Time management
- Meeting deadlines
- Listening skills
- Friendly and outgoing
- Reliable and punctual
- Service orientation
- Product guidance
- Sales training
- Client interaction
- Store operations
- Shipment processing
- Friendly and outgoing
- Meeting deadlines
- Merchandise receiving
- Client interaction
- Time management
- Product trainings
Affiliations
- Played four years of college football, two at Wheeling University and two at Edinboro University.
- Played football all four years of high school and was named team captain in the final season.
Timeline
Sales Associate
Dick's Sporting Goods, Inc
03.2026 - Current
Manual Laborer and Office Worker
Erie Wood Products
05.2023 - 08.2025
High School Diploma -
McDowell High School
Some College (No Degree) - Financial Planning
Edinboro University of Pennsylvania