Ranelle Ahrens
Casa Grande,AZ
Summary
Dedicated cashier with strong customer service skills, ensuring satisfaction and efficiency at checkout. Proven ability to implement process improvements that enhance operational effectiveness.
Overview
19
19
years of professional experience
Work History
Cashier
Lowe's
Casa Grande, AZ
05.2023 - Current
- Processed transactions accurately and efficiently, ensuring customer satisfaction at checkout.
- Handled cash, credit, and debit transactions while maintaining strict adherence to company policies.
- Assisted customers with product inquiries and provided knowledgeable recommendations to enhance shopping experience.
- Collaborated with team members to maintain clean and orderly checkout area, promoting safety and efficiency.
- Trained new cashiers on operational procedures and customer service best practices to ensure seamless onboarding.
- Resolved customer complaints effectively, enhancing overall service quality and fostering positive relationships.
- Implemented process improvements that reduced transaction times and improved overall checkout efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Caregiver
Family Members
Casa Grande, AZ
05.2022 - Current
- Assisted with daily living activities, ensuring comfort and safety for family members.
- Monitored health conditions, reporting changes to medical professionals as needed.
- Developed personalized care plans tailored to individual needs and preferences.
- Coordinated medication schedules, ensuring timely administration and adherence.
- Implemented efficient routines to enhance daily living standards for family members.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Front Desk Receptionist Volunteer
St Luke's Baptist Hospital
San Antonio, TX
03.2013 - 03.2014
- Managed patient check-in and appointment scheduling to enhance front desk efficiency.
- Assisted with patient inquiries, providing accurate information and guidance.
- Coordinated communication between departments to ensure seamless patient flow.
- Maintained organized filing systems for patient records and documentation accuracy.
- Provided exceptional customer service while assisting walk-in clients with their needs or concerns.
Claims Examiner
Intermountain Claims
Missoula, MT
02.2007 - 04.2009
- Analyzed and processed insurance claims to ensure compliance with policies and regulations.
- Evaluated claim documentation for accuracy, completeness, and eligibility.
- Collaborated with internal teams to resolve discrepancies and streamline processes.
- Conducted audits of claims files to identify trends and mitigate risks of fraud.
- Handled sensitive information with discretion, ensuring confidentiality of personal and financial details for claimants throughout the claims examination process.
- Utilized analytical skills to evaluate medical bills for accuracy and appropriateness of charges before approving payments as part of the claims process.
- Maintained detailed records of all claims activities, ensuring compliance with regulatory requirements and company policies.
Education
Bachelor of Science - Business Management And Communications
Concordia University
Portland05-1997
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Time management skills
Timeline
Cashier
Lowe's
05.2023 - Current
Caregiver
Family Members
05.2022 - Current
Front Desk Receptionist Volunteer
St Luke's Baptist Hospital
03.2013 - 03.2014
Claims Examiner
Intermountain Claims
02.2007 - 04.2009
Bachelor of Science - Business Management And Communications
Concordia University