Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Small Business Owner
Styled By Niyah
04.2020 - Current
Presented creative concepts to clients and implemented continual feedback to achieve client satisfaction.
Developed style guides to promote consistent branding across projects.
Consulted with customers to assess needs and propose optimal solutions.
Monitored progress of projects, keeping on schedule and within budget.
Coordinated with vendors and suppliers to source materials and equipment needed with clients
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Processed payments, entering sales in register for prompt customer service.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Small Business Owner
Enjolis Closet
11.2020 - 05.2021
Promoted business via social media to generate leads and maximize brand identity.
Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Designed business plan to define concept, short-term and long-term goals and strategies.
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Researched trends and current innovations to determine competition and develop competitive pricing points.
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.