Raquel Almaguer
Fort Worth,TX
Summary
Dynamic ROI Specialist with a proven track record at MRO, leveraging data interpretation and critical thinking to enhance revenue generation. Successfully implemented process improvements that boosted operational efficiency and reduced costs. Adept at collaborating with cross-functional teams, ensuring accuracy in reporting while maintaining a strong focus on customer service and relationship building.
Overview
21
21
years of professional experience
Work History
ROI SPECIALIST
MRO
Hurst, TX
05.2021 - Current
- Analyzed financial data to optimize return on investments and improve revenue generation
- Collaborated with cross-functional teams to streamline reporting processes and enhance data accuracy
- Developed comprehensive reports that informed strategic decision-making and performance evaluations
- Implemented process improvements that increased operational efficiency and reduced costs
- Managed high volume of medical record requests, effectively prioritizing tasks while maintaining accuracy and timeliness.
Bartender/Owner
CJ’s Starlite
Fort Worth, Texas
07.2012 - Current
- Prepared and served a variety of cocktails and beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Assisted in managing inventory, tracking supplies, and ordering products as needed.
- Collaborated with team members to deliver prompt service during peak hours.
- Engaged with customers to build rapport and create a welcoming atmosphere at the bar.
- Trained new staff on bar procedures, safety protocols, and customer service expectations.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Implemented efficient workflow processes to streamline service delivery during busy shifts.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Picker
McLane Company
Fort Worth, Texas
07.2019 - 05.2021
- Operated hand-held scanners to accurately track inventory levels
- Selected and packed products for distribution with attention to detail
- Maintained cleanliness and organization of work area to ensure safety
- Assisted in training new pickers on efficient picking methods
- Collaborated with team members to meet daily order fulfillment targets
- Conducted regular quality checks to ensure accuracy of orders
- Implemented improved packing techniques that reduced damage during transit
- Monitored stock levels, reporting discrepancies to management promptly
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Verified proper labeling and identification on all orders before shipment.
- Scanned and verified UPC codes for all products to aid in identification.
Packer
Atlas Moving Company
Fort Worth, Texas
01.2005 - 05.2020
- Operated packaging machinery to efficiently package goods for transport.
- Inspected items for quality assurance prior to packaging.
- Maintained cleanliness and organization of packing area to enhance workflow.
- Collaborated with team members to ensure timely fulfillment of orders.
- Trained new employees on safe handling and packing procedures.
- Monitored inventory levels, reporting shortages to management promptly.
- Implemented process improvements that reduced packaging time significantly.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
Education
GED -
Boswell High School
Saginaw, TXSkills
Data interpretation
Cost-benefit analysis
Profitability analysis
Investment evaluation
Customer service
HIPAA regulations
Patient confidentiality
Paperwork processing
Inventory coordination
Supply ordering
Account management
EMR / EHR
Work well independently
Teamwork
Problem-solving
Time management
Problem-solving abilities
Multitasking
Multitasking Abilities
Excellent communication
Critical thinking
Reliability
Organizational skills
Team collaboration
Relationship building
Patience and tolerance
Outgoing personality
Cleanliness and hygiene
Customer service expertise
Responsible alcohol service
Complex Problem-solving
Payment processing
Cash register operation
Hospitality service expertise
Strong multitasking
Professional service standards
Timeline
ROI SPECIALIST
MRO
05.2021 - Current
Picker
McLane Company
07.2019 - 05.2021
Bartender/Owner
CJ’s Starlite
07.2012 - Current
Packer
Atlas Moving Company
01.2005 - 05.2020
GED -
Boswell High School