Raquel Figueroa
Brooklyn,NY
Summary
Dynamic Sales Associate with a proven track record at Jd Sports, enhancing store visual appeal and customer satisfaction through expert organization and visual merchandising. Excelled in building customer relationships and team collaboration, boosting repeat business. Skilled in problem-solving and communication, adept at creating a welcoming environment and efficiently managing stock.
Overview
2
2
years of professional experience
Work History
Sales Associate
Jd Sports
Brooklyn Ny
02.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Brooklyn Academy of Global Finance
Brooklyn Skills
- Problem-solving skills
- Adapt to diverse groups
- Cleaning techniques
- Fitting room maintenance
- Excellent communication skills
- Organization
- Sales floor organization
- Team building
- Stock replenishment
- Visual Merchandising
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Sales Associate
Jd Sports
02.2023 - Current
Brooklyn Academy of Global Finance