High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Hi, I’m
Raquel Ibarra
Groves,TX
Summary
Overview
18
years of professional experience
Work History
La Vaquita Meat Market #1Port Arthur, TX
Store Manager
09.2020 - Current
Job overview
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Law Office Of Juan Angel GuerraHarlingen, TX
Office Assistant
03.2021 - 08.2021
Job overview
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Scheduled and coordinated travel arrangements for office staff members.
Gonzo’s Collision Center Groves, TX
Office Administration Manager
08.2006 - 03.2020
Job overview
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Mentored staff in office administration principles, leading to consistent growth in skillsets and professional development.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Maintained immaculate records related to payroll processing thereby ensuring accurate salary disbursements each month.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Colegio De Bachilleres Cotija Michoacán Mexico
from Business Administration
06.1999
University Overview
Skills
- Goal Setting
- Budget Control
- Policy Development and Enforcement
- Team Leadership
- Business Management
- Decision-Making
- Scheduling
- Finance and Accounting Oversight
- Payroll Management
- Relationship building and management
- Customer Relations
- Performance Evaluations
- Employee Motivation
Timeline
Office Assistant
Law Office Of Juan Angel Guerra
03.2021 - 08.2021
Store Manager
La Vaquita Meat Market #1
09.2020 - Current
Office Administration Manager
Gonzo’s Collision Center
08.2006 - 03.2020
Colegio De Bachilleres
from Business Administration