RAQUEL MATTEUCCI-PARA
Wilton Manors,FL
Summary
Assisted in delivering exceptional service in various environments, including banquets, casual dining, and nightclubs. Supported team members by organizing service plans that addressed the needs of patrons. Contributed to a positive work atmosphere through a friendly demeanor and effective communication skills with toast and POS systems.
Overview
13
13
years of professional experience
Work History
Bartender
Dear Olivia Bar and Kitchen
08.2025 - Current
- Crafted and served a diverse range of cocktails and beverages, enhancing customer experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Trained and mentored junior bartenders on drink preparation techniques and customer service standards.
- Developed new cocktail recipes, contributing to seasonal menus and promotional events.
Manager
SFL Medical Supply
02.2023 - 07.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Assistant Manager
Hi Jinks Sports Grill
08.2024 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Bartender
American Social
05.2023 - 07.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Booby Trap
01.2022 - 02.2023
- Designed special drink and cocktail offerings
- Specials Promotion and Upselling
- Verbal and Written Communication
- Order Accuracy and Delivery
- Relationship Building
- Team Player
- Staff Training
- Food Safety Standards
- Schedule Coordination
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Developed new signature cocktails to support bar marketing brand and increase profits
- Set up bar for operation, obtained cash bank and stocked service bar
Cocktail Waitress
Cheetah
10.2012 - 03.2020
- Applied comprehensive knowledge of wine, liquor and beer to increase daily beverage sales
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Greeted new customers, discussed specials and took drink orders
- Assisted with bartending duties during high-volume shifts
- Achieved monthly sales goals by using successful strategies to promote specials
Education
GED -
Saint James Academy
01.2004
Skills
- Specials Promotion and Upselling
- Verbal and Written Communication
- Order Accuracy and Delivery
- Relationship Building
- Team Player
- Food Safety Standards
- Schedule Coordination
- Knowledge about drinks
- Time Management
- Decision-making
- Staff training and development
- Schedule preparation
Skills
- Memory Skills
- Customer Service
- Cash Handling
Timeline
Bartender
Dear Olivia Bar and Kitchen
08.2025 - Current
Assistant Manager
Hi Jinks Sports Grill
08.2024 - 02.2025
Bartender
American Social
05.2023 - 07.2024
Manager
SFL Medical Supply
02.2023 - 07.2025
Bartender
Booby Trap
01.2022 - 02.2023
Cocktail Waitress
Cheetah
10.2012 - 03.2020
GED -
Saint James Academy