Summary
Overview
Work History
Education
Skills
Websites
Timeline
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RAQUEL MONEGATTO

Chicago,IL

Summary

Bilingual English-Portuguese professional with over 5 years of experience in event coordination, communications, and public relations across diverse industries. I bring expertise in stakeholder engagement, team leadership, and crisis management. I have successfully managed high-profile events, cultivated long-term client relationships, and led cross-functional teams. My background includes coordinating large-scale events such as NeoCON, providing customer service to a global audience, and building venue brand strategies. Moving forward, I am seeking a role where I can leverage my expertise in event planning, media relations, and communications strategy to drive impactful corporate communications, media relations, and public relations initiatives.

Experienced in event planning and operational coordination, managing a diverse range of corporate and private functions at Marshalls Landing. Successfully led teams of varying sizes to ensure high-quality food service and seamless communication with culinary staff, enhancing overall event execution. Demonstrated ability to manage large-scale events, such as a 1,300-guest NeoCON event, which contributed to the venue's reputation for excellence. Proficient in utilizing data analysis tools like Microsoft Excel to track performance metrics and support account growth, reinforcing brand strategy and client retention efforts.

Overview

16
16
years of professional experience

Work History

Event Coordinator

Episcope Mart LLC
Chicago, IL
04.2022 - 12.2025
  • Coordinated 20–50 monthly corporate and private events at Marshalls Landing, ensuring seamless execution.
  • Led teams of up to 30 staff members, maintaining strong cross-department communication and high-quality service.
  • Managed a 1,300-guest NeoCON event, earning direct praise and strengthening the venue’s reputation.
  • Oversaw banquet setups and client specifications using TripleSeat to ensure alignment and smooth delivery.
  • Drove repeat bookings and referrals through consistently well-executed events.

Personal Assistant

Private Family
Chicago, IL
10.2018 - 03.2022
  • Designed and executed daily schedules for children (newborn to 15 years old) across five families, ensuring smooth, parent-aligned routines.
  • Developed routines, behavior systems, and social activities to promote structure and balanced development through daily outings and community engagement.

Food Broker

Various
Chicago, Illinois
02.2018 - 04.2019
  • Developed and maintained relationships with retailers to enhance product visibility and drive sales growth in various markets.
  • Conducted market analysis and competitor research to identify trends, informing strategic product positioning and promotional efforts.
  • Coordinated product promotions and marketing campaigns, effectively increasing brand awareness and customer engagement across key demographics.

Brand Ambassador

Wild Planet Foods
Chicago, IL
09.2017 - 09.2018
  • Cultivated strong in-store relationships and gathered on-the-ground insights to inform market strategies, directly influencing promotional campaign success and brand positioning.
  • Partnered with marketing and sales teams to execute product merchandising, store resets, and POP display installations, enhancing brand visibility and customer engagement across key retail locations.
  • Analyzed consumer behavior and sales trends, translating data into actionable recommendations that supported lead generation, campaign targeting, and improved communication efforts.

Account Executive

PPO Profits LLC
Chicago, IL
02.2017 - 09.2017
  • Facilitated cross-functional communication by translating project scopes, timelines, and budgets into clear action plans, ensuring stakeholder alignment and accountability.
  • Directed client negotiations and maintained strong professional relationships, contributing to contract success and long-term customer retention.
  • Oversaw account operations, including invoicing and payment tracking, ensuring clear communication and financial transparency.

Client Success Manager

CGM Consultoria e Sistemas
, Brazil
08.2014 - 08.2015
  • Produced data-driven financial and management reports to support decisions and enhance transparency with clients and stakeholders.

Cultural Exchange Program

Cultural Care
Wisconsin
07.2012 - 07.2014
  • Participated in a cultural exchange program for professional development and language acquisition, fostering intercultural communication and broadening global perspectives.

Customer Service Agent

South African Airways
Brazil
03.2010 - 06.2012
  • Provided customer service to over 200 passengers per flight in Portuguese, English, and Spanish, resolving baggage and documentation issues.
  • Collaborated with a 6-person team to streamline check-in, reduce wait times, and support colleagues, earning recognition for professionalism and punctuality.

Education

Bachelor of Public Relations -

Universidade Cruzeiro do Sul

Skills

  • Event Planning & Strategy
  • Program and Project Management
  • Stakeholder Engagement and Relationship Management
  • Data Analysis and Reporting
  • Microsoft Excel (PivotTables, formulas, and charts) to track sales performance and support account growth
  • Media & Community Relations
  • Negotiation Skills
  • Operational Coordination
  • Contract Management
  • Crisis and Conflict Resolution
  • Cross-Cultural Communication
  • Team Leadership and Collaboration
  • Brand Strategy & Client Retention
  • Adaptability & Problem-Solving
  • Attention to Detail
  • Microsoft Office and Google Workspace

Timeline

Event Coordinator

Episcope Mart LLC
04.2022 - 12.2025

Personal Assistant

Private Family
10.2018 - 03.2022

Food Broker

Various
02.2018 - 04.2019

Brand Ambassador

Wild Planet Foods
09.2017 - 09.2018

Account Executive

PPO Profits LLC
02.2017 - 09.2017

Client Success Manager

CGM Consultoria e Sistemas
08.2014 - 08.2015

Cultural Exchange Program

Cultural Care
07.2012 - 07.2014

Customer Service Agent

South African Airways
03.2010 - 06.2012

Bachelor of Public Relations -

Universidade Cruzeiro do Sul
RAQUEL MONEGATTO