Raquel Quinones
New York,NY
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Server
Wicked Wolf Bronx
09.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Assistant Camp Counselor
Kips Bay Boys & Girls Club - Lucile Palmaro Clubhouse
07.2024 - 08.2024
- Ensured cleanliness and organization of camp facilities, upholding high standards for health and safety compliance.
- Developed strong relationships with campers, fostering a positive environment where they felt supported and encouraged.
- Increased camper safety by maintaining constant supervision during all camp events and activities.
- Transported and escorted program participants to and from activities and on field trips.
- Assisted in the coordination of daily schedules, ensuring smooth transitions between activities for optimal time management.
Busser
Paddy's on the Bay
06.2022 - 09.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
Education
Bachelor of Science - Nursing
University of Mount Saint Vincent
The Bronx, NY05-2027
High School Diploma -
Saint Raymond Academy For Girls
The Bronx, NY06-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Point of sale (POS) system operations
Timeline
Assistant Camp Counselor
Kips Bay Boys & Girls Club - Lucile Palmaro Clubhouse
07.2024 - 08.2024
Server
Wicked Wolf Bronx
09.2022 - Current
Busser
Paddy's on the Bay
06.2022 - 09.2022
Bachelor of Science - Nursing
University of Mount Saint Vincent
High School Diploma -
Saint Raymond Academy For Girls
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