Raquel Ruark

-Provided exceptional customer service in a fast-paced environment, ensuring guest satisfaction.

- Built strong, professional relationships with customers and coworkers.

- Crafted a variety of cocktails and beverages, adhering to standard recipes and presentation guidelines.

- Managed cash and credit transactions, maintaining accurate financial records.

- Collaborated with kitchen staff to coordinate food and drink orders efficiently.

- Maintained cleanliness and organization of the bar area, following health and safety regulations.

• Greeted customers and provided excellent customer service.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Developed good working relationships with fellow employees through effective communication.
• Remained calm and poised during busy periods, promoting great customer service to guests.

• Provided efficient and excellent customer service to ensure satisfaction.
• Assisted in training new servers.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Provided exceptional service to high volume of daily customers.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Worked the way up from host, to expo, then serving. Once of age, moved into the bar.

• Assisted customers with finding the right product for their needs.
• Provided product information and answered customer question.
• Set up an online website for this store during Covid-19

• Directed and supervised team of 15 employees in daily operations.
• Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
• Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
• Prepared food
• Provided customer service by greeting guests upon arrival and answering questions about menu items.
• Followed recipes and customer requests to prepare meals.