Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Rasha Kamil

Summary

Client-focused and organized professional with advanced degree and diverse experience in customer service, business management and project coordination. Collaborative communicator to quickly build relationships with both clients and business audiences. Known for innovation and creative problem-solving abilities to address business challenges. Fluent in both English and Arabic, with strong organizational and technical skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Insurance Agent

Farmers Insurance
El Cajon
08.2019 - Current
  • Navigated company systems and managed customer accounts on multiple screens. - Interviewed clients to gather information to identify the best-suited insurance products for them. - Explained and interpreted insurance policies and regulations with a high level of ethical standards. - Gathered and analyzed personal data and compiled it into a PDF file for company review. - Conducted regular follow-ups with clients to ensure their satisfaction and address any concerns. - Created and delivered presentations to potential clients, enhancing the company's client base.

Retail Associate

Ross Stores
El Cajon
12.2015 - 01.2017
  • Multitasked in different departments in a high-paced environment. - Assisted customers from diverse backgrounds and cultures. - Listened to customers' complaints and provided solutions for their conflicts. - Interacted with customers regularly and answered their inquiries. - Managed cash registers and balanced sales at the end of shifts. - Organized and restocked inventory to maintain an appealing store layout

Education

Bachelor of Science in Business Administration -

San Diego State University
05.2023

Property & Casualty License -

Safe MLO Test -

Skills

  • Leadership abilities
  • Bilingual (English and Arabic)
  • MS Office Suite
  • High-level organizational skills
  • Customer service excellence
  • Problem-solving
  • Data analysis
  • Strategic Planning
  • Operations Management
  • Policy Implementation
  • Business Planning
  • Consulting

Certification

  • Fundamental of Digital Marketing
  • Google Digital Garage

Timeline

Insurance Agent

Farmers Insurance
08.2019 - Current

Retail Associate

Ross Stores
12.2015 - 01.2017

Bachelor of Science in Business Administration -

San Diego State University

Property & Casualty License -

Safe MLO Test -

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Rasha Kamil