Rashad Cherant

• Efficiently working with co-workers
• Providing a welcoming and environment for customers
• Giving the best customer service till the end of the customers visit.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Providing an efficient and helpful service to our customers
• Maintaining an orderly environment and finding new and invigorating ways to draw customers in while giving the best customer service.

• Greeting and making customers feel comfortable
• Guiding and providing any knowledge to help carry out their orders.

• Controlling and maintaining the balance of the hygiene and health standards
• Assuring a well-groomed and functional flux as well as a creating a captivating environment for our guests.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
• Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.

Creating schedules for over 15 employees

• Tracking their timecard and documenting any discrepancies
• Recording our goals for our loyalty programs, cardmember enrollments and email subscriptions whilst leading the team to achieve set goals
• Providing excellent customer service
• Handling & depositing the stores daily earnings to the bank.

• Managing a roster of 25+ employees
• Assist in scheduling, training and banking for the bar
• Hiring & training new hires for team members or other Assistant Managers
• Creating a welcoming ambience for our guests while executing a consistent flow of amazing products.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Collected payments, processed transactions and updated relevant records.