Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rashad Christian

Aberdeen,MD

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Dicks Sporting Goods Store
06.2023 - Current
  • Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
  • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
  • Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
  • Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect.
  • Take an all-hands-on-deck approach to support the team across the store.
  • Perform other tasks as assigned by management.

Warehouse Associate

Sephora
04.2023 - Current
  • Receive and stock product, and pick, pack, prep and ship Sephora orders to both retail stores and on-line customers following established company and industry standard operating procedures.
  • Follow all Company, state and OSHA safety rules, policies and regulations to ensure safe working practices, including proper work attire report safety violations and potential safety violations to appropriate supervisory or management personnel.
  • Comply with all Company Loss Prevention policies and procedures, including proper work attire.
  • Maintain regular and acceptable attendance as set by Sephora.
  • Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs.
  • Pro-actively respond to direction from leadership team, including Shift Coordinators, management staff and other departmental personnel.
  • Provide high quality internal and external customer service per company standards.

Store Associate

Target
05.2022 - 04.2023
  • A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket
  • Teams in Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom
  • Providing service to our guests that makes them say I LOVE TARGET!

Customer Service Assistant

1215 Global Health & Wellness
09.2021 - 05.2022
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Responded to customer calls to answer questions about products and services.


Team Member

Dunkin Donuts
07.2019 - 08.2021

• Provide great guest service and resolve guest issues;

  • Follow Brand standards, recipes, and systems;
  • Execute restaurant standards and marketing initiatives
  • Manage transactions with customers using cash registers.
  • Collect payments whether in cash or credit.
  • Issue receipts, refunds, change or tickets.
  • Redeem stamps and coupons.

Education

High School Diploma -

Aberdeen High School
Aberdeen, MD
05.2021

Skills

  • Cash Handling
  • Product promotions
  • Sales expertise
  • Cash register operation
  • Attention to Detail
  • Team building
  • Active Listening

Timeline

Retail Sales Associate

Dicks Sporting Goods Store
06.2023 - Current

Warehouse Associate

Sephora
04.2023 - Current

Store Associate

Target
05.2022 - 04.2023

Customer Service Assistant

1215 Global Health & Wellness
09.2021 - 05.2022

Team Member

Dunkin Donuts
07.2019 - 08.2021

High School Diploma -

Aberdeen High School
Rashad Christian