Rashaun Kelly
College Park,GA
Summary
Dynamic Assistant General Manager with a strong background in staff development and training. Skilled in streamlining workflows and implementing quality assurance measures, leading to improved team performance and compliance with safety standards.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
McDonald's Restaurant
6745 Hwy 85
04.2024 - 08.2025
- Streamlined operational workflows to enhance service efficiency and customer satisfaction.
- Developed training programs for staff, improving team performance and retention rates.
- Managed inventory control processes, ensuring optimal stock levels and reducing waste.
- Implemented quality assurance measures to uphold food safety standards and compliance.
Manager
McDonald's Restaurant
2130 River Road
06.2022 - 04.2024
- Managed daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on food safety and quality standards.
- Implemented inventory management procedures to reduce waste.
- Conducted staff performance evaluations to improve team productivity.
Home Health Aide
Helping Hand Rehabilitation Center
06.2021 - 05.2022
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored patient health status and reported changes to healthcare professionals.
- Developed and implemented individualized care plans to meet client needs.
- Trained new aides on best practices for patient care and safety protocols.
Manger
McDonald's Restaurant
9179 Clinton LA
02.2019 - 03.2021
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Trained and mentored team members on operational procedures and best practices.
- Implemented inventory management systems to reduce waste and improve stock accuracy.
- Developed staff schedules to optimize labor costs while maintaining service standards.
Education
High School Diploma -
Tech High School
1500 E. Michigan St04-2002
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Operations oversight
- Customer relationship management (CRM)
- Employee scheduling
- Training and development background
- Food safety and sanitation
- Employee relations
- Team leadership expertise
- Business development
- Sales techniques
- Strategic planning skill
- Process improvements
- Vendor relationship management
- Financial reporting
- Customer retention
- Process improvement
- Sales coaching
- Program administration
- Budgeting expertise
- Business operations
- Financial leadership
- Training and development skill
- Team leadership strength
- Promotions implementation
- Budgeting and cost control
- Teamwork and collaboration
- Customer service
- Staff hiring
- Effective leader
- Customer service management
Timeline
Assistant General Manager
McDonald's Restaurant
04.2024 - 08.2025
Manager
McDonald's Restaurant
06.2022 - 04.2024
Home Health Aide
Helping Hand Rehabilitation Center
06.2021 - 05.2022
Manger
McDonald's Restaurant
02.2019 - 03.2021
High School Diploma -
Tech High School