Rasheeda Dargan

Philadelphia,PA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

years of professional experience

Work History

Remote Dispatcher

Merge Solutions LLC

04.2020 - Current

Kept up- to- date and detailed call records in both a physical and electronic database.

Help drivers and transportation companies solve problems.

Oversaw the dispatching,routing and tracking of the fleets {Number} vehicles.

Remote Customer Service Representative

State Farm

01.2017 - 12.2019

Implemented marketing strategies that resulted in a !2%increase in the number of customers.

Kept customers happy by implementing forward-thinking strategies that focused on meeting their needs and resolving their concerns.

Increased sales revenue by skillfully promoting a variety of products and service options

Education

High School Diploma -

William Penn High School

Philadelphia, PA

06.2006

Skills

Customer Relations
Route Navigation
Database Management
Data Entry

Computer Savvy
Communications
Team Building

Timeline