Skaila Angulo
Hemet,CA
Summary
Self motivated, reliable, and professional Independent, dependable and adaptable I have over 15 years of experience in patient care and customer service
Professional logistics coordinator with proven ability to manage and optimize dispatch operations. Adept at coordinating schedules, communicating with drivers, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, reliable and adaptable to changing needs. Skilled in problem-solving, multitasking, and using dispatch software to enhance operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Remote Dispatcher
Jungle Towing and Recovery
Orlando, FL
10.2021 - Current
- Maintain a positive attitude in a goal to achieve quality services, being the primary point of contact for customers, law enforcement and account requesting towing services
- Remote Client right by maintaining the confidentiality and financial information
- Scheduling and coordinating drivers for service calls and accident recoveries
Remote Health Care Coordinator Lead
Carenet Healthcare Services
Florida
10.2019 - 05.2020
- Answering member calls and actively listening to identify their needs
- Communicated and documented patient info accurately per HIPAA guidelines
- Led shift operations to improve call efficiency and compliance
- Collaborated with medical providers to coordinate treatment plans, referrals, and follow-up care.
Education
High School Diploma -
Polk State College
01.2025
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Suffolk County Community College
Brentwood, NY01.2013
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Commack High School
Commack, NY01.2010
Skills
- CDL B Licensed, Safe vehicle operation
- Customer/patient advocacy
- Record keeping
- Customer service and communication
- Time management and prioritization
- Proficient in Microsoft office, Zoom, and mobile applications
Certification
- CDL B Licensed (Expires May 2032) with air brake and passenger endorsements
- CPR and First Aide (Expires July 2026)
- All Lines Adjuster License (Expires April 2027)
COMMUNITY INVOLVEMENT
Lake County Schools, Florida, Community Support, Florida, 2024, Volunteered at events distributing food and supplies, advocating for community assistance
CORE COMPETENCIES
- Problem-solving, critical thinking and time management abilities
- Customer and patient focused with a commitment to accommodating and supporting teams, and improving outcomes
- Accurate documentation & attention to detail
- Committed to productivity while supporting a healthy work-life balance
- Multitasking in fast-paced environments
Timeline
Remote Dispatcher
Jungle Towing and Recovery
10.2021 - Current
Remote Health Care Coordinator Lead
Carenet Healthcare Services
10.2019 - 05.2020
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Suffolk County Community College
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Commack High School
High School Diploma -
Polk State College