Rasheika Bell
Eight Mile
Summary
Focused Billing Clerk with 20+ years of experience. Skilled in building client and vendor rapport and managing accounts to reduce outstanding balances. Hardworking and energetic with passion for accuracy and efficiency.
Overview
22
22
years of professional experience
Work History
Billing Clerk
Greater Mobile Urgent Care
02.2023 - Current
- Verified accuracy of billing data and corrected discrepancies.
- Followed up on denials, late payments, extensions and other special circumstances.
- Researched and resolved routine and complex issues.
- Verified insurance of patients to determine eligibility.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Verified accuracy of accounts payable payments, resulting in 85% reduction in payment errors and check reissues
Insurance and Billing Specialist
Pediatric Associates Of Mobile, USA Health
04.2002 - Current
- Responded to customer concerns and questions on daily basis.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Verified accuracy of accounts payable payments, resulting in 85% reduction in payment errors and check reissues.
- Audited and corrected billing and posting documents for accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Collaborated with customers to resolve disputes.
- Processed eligibility and benefits verification and authorization requests.
- Maintained confidentiality of patient finances, records, and health statuses.
Education
High School Diploma -
W.P Davidson High School
Mobile, AL No Degree - Human Resource
University of South Alabama
Mobile, ALSkills
- Customer Communication
- Collections Duties
- Till Counting
- Payment Transactions
- Customer Service
- Collections Processing
- HIPAA Compliance
- Loss Coverage Determination
- Policy Changes
- Insurance Coverage Verification
Timeline
Billing Clerk
Greater Mobile Urgent Care
02.2023 - Current
Insurance and Billing Specialist
Pediatric Associates Of Mobile, USA Health
04.2002 - Current
High School Diploma -
W.P Davidson High School
No Degree - Human Resource
University of South Alabama
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