Rashida Marshall
Silver Spring,MD
Summary
Dynamic professional with a robust background in administrative and customer service roles, notably at Judah Elite Tactical llc. Excelled in creating efficient filing systems and enhancing client relations. Proficient in Microsoft Office and adept in verbal communication, I consistently drive improvements in operational efficiency and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Judah Elite Tactical llc.
Beltsville, MD
11.2024 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Scheduled appointments between clients and customers and internal staff members.
Amazon Delivery Driver
Red Logistics LLC.
Hanover, MD
08.2023 - 10.2024
- Deliver packages in a timely manner.
- Adhere to all applicable traffic laws while driving delivery vehicle.
- Inspect vehicles' condition, supplies and equipment before and after trips
- Handle merchandise in accordance with product handling standards.
- Perform pre-trip and post-trip inspections of the delivery vehicle according to company guidelines.
Cosmetologist, Twist, Locks
Love Salon
09.2018 - 08.2019
- Greet clients
- Work with and style a variety of hair types
- Have knowledge of products and tools
- Maintain a clean work station
- Answer phone and book clients for appointment
Receptionist
Faith-builders USA LLC
05.2018 - 01.2019
- Answer telephone and take messages
- Prepare meetings with potential buyer
- Provide excellent customer service
- Take notes and type up contracts
Hardline Team member
Target
White plains
10.2016 - 04.2018
- Deliver excellent service to target guest
- Stock and replenish merchandise
- Clean and organize the store
- Help customers locate items
- Alert customers about upcoming sales and events
Social Work Intern
St Cabrini
Dobbs Ferry, NY
01.2016 - 05.2016
- Perform brief mental assessments with residents
- Sit in on meetings with staff and family
- Make spread sheets for CNA's
- Evaluate residents
Intern
Westhab
Yonkers, NY
09.2015 - 12.2015
- Help children complete homework assignments
- Set up program, project, and activity areas as needed
- Monitor children to ensure their health, safety, and physical well-being
- Interact with children to form a level of comfort, provide emotional support, and general guidance
- Oversee children in physical activities
- Encouragement of Positive Change
- Assist in the Improvement self-care and self-management
Sales Associate
Macys
Yonkers, NY
05.2012 - 12.2015
- Ensure high levels of customer satisfaction through excellent sales service
- "Go the extra mile" to drive sales
- Remain knowledgeable on products
- Maintain a clean, neat, and presentable environment
- Handle register transactions
- Be aware of current sales and promotions
- Handle returns and complaints graciously
Education
A.S - Human Services
Westchester Community College
Valhalla, NY05.2016
Bachelor of Science - Forensic Psychology
Southern New Hampshire University
Hooksett, NHSkills
- Excel
- Microsoft Word
- Customer Service
- Microsoft Office
- Driving
- Time management
- Reception oversight
- Scheduling
- Bookkeeping
- File organization
- Appointment scheduling
- Verbal communication
- Dedicated team player
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Administrative Assistant
Judah Elite Tactical llc.
11.2024 - Current
Amazon Delivery Driver
Red Logistics LLC.
08.2023 - 10.2024
Cosmetologist, Twist, Locks
Love Salon
09.2018 - 08.2019
Receptionist
Faith-builders USA LLC
05.2018 - 01.2019
Hardline Team member
Target
10.2016 - 04.2018
Social Work Intern
St Cabrini
01.2016 - 05.2016
Intern
Westhab
09.2015 - 12.2015
Sales Associate
Macys
05.2012 - 12.2015
A.S - Human Services
Westchester Community College
Bachelor of Science - Forensic Psychology
Southern New Hampshire University
Similar Profiles
Haitham Hamed Al TamimiHaitham Hamed Al Tamimi
Field Projects Manager at Elite Tactical, Military ConsultancyField Projects Manager at Elite Tactical, Military Consultancy
Tierra RushTierra Rush
SPO Officer at Metropolitan Tactical Elite Protective ServiceSPO Officer at Metropolitan Tactical Elite Protective Service
Lateya SmithLateya Smith
CEO at Judah Med Care LLCCEO at Judah Med Care LLC