Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Personal Information
Generic

Rashidou Ndzekasaah

Largo,MD

Summary

Dedicated residential care professional with a strong foundation in delivering compassionate support and guidance to individuals in need. Expertise in crisis intervention, conflict resolution, and behavior management consistently leads to positive outcomes for clients. Recognized as a valued team player, adaptability and reliability complement a results-driven approach that aligns with organizational goals. Proficient in active listening and empathy, ensuring the maintenance of a safe and nurturing environment for all individuals served.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Residential Counselor

Innovative Life Solutions
01.2022 - Current
  • - Supervise daily operations in supported living homes for individuals with developmental disabilities.
  • - Lead and support direct care staff to deliver safe, person-centered services.
  • - Manage household schedules, staffing, transportation, and home maintenance.
  • - Track and report habilitation progress, incidents, and medication records with accuracy.
  • - Ensure fiscal accountability through monthly budgeting and expense submissions.

Residential Coordinator

Spring of Life Health Care
01.2021 - 01.2022
  • - Provided personal care, meal assistance, and medication support to residents.
  • - Executed individual support plans and documented habilitation outcomes.
  • - Handled behavioral incidents with de-escalation techniques and team collaboration.
  • - Participated in interdisciplinary meetings to improve care strategies.
  • Oversaw daily operations, ensuring compliance with regulatory standards and quality of care initiatives.
  • Evaluated resident needs through assessments, adapting support strategies accordingly to optimize outcomes.
  • Managed scheduling of staff shifts, improving coverage and enhancing service delivery efficiency.
  • Ensured compliance with federal housing regulations as well as state laws concerning landlord-tenant relations.
  • Improved residential safety by conducting regular inspections and coordinating necessary repairs.
  • Maintained accurate financial records related to rental payments, expenses, budgets, and financial projections for the property''s success.
  • Recruited, hired, and trained employees, providing day-to-day direction and guidance.

Residential Coordinator

Primere Care
01.2019 - 01.2021

.

  • Coordinated individualized care plans for residents, ensuring alignment with health and wellness goals.
  • Led team meetings to discuss resident progress and implemented action plans based on feedback.
  • Developed and maintained relationships with external service providers to enhance resident support services.
  • Trained and mentored new staff on operational procedures and best practices in residential care.
  • Oversaw daily operations, ensuring compliance with regulatory standards and quality of care initiatives.
  • Evaluated resident needs through assessments, adapting support strategies accordingly to optimize outcomes.
  • Managed scheduling of staff shifts, improving coverage and enhancing service delivery efficiency.
  • Ensured compliance with federal housing regulations as well as state laws concerning landlord-tenant relations.
  • Enhanced tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
  • Improved residential safety by conducting regular inspections and coordinating necessary repairs.
  • Recruited, hired, and trained employees, providing day-to-day direction and guidance.

Education

Bachelor of Science - Computer Science

University of Buea
12-2018

Skills

  • Program management for residential services
  • Management of direct care personnel
  • Individualized habilitation planning
  • Behavioral intervention strategies
  • Medication administration expertise
  • - CPR & First Aid Certified
  • - Accurate Documentation & Data Reporting

Certification

  • - TME Medication Administration
  • - CPR & First Aid American Red Cross

Languages

English
English
Native or Bilingual

Timeline

Residential Counselor

Innovative Life Solutions
01.2022 - Current

Residential Coordinator

Spring of Life Health Care
01.2021 - 01.2022

Residential Coordinator

Primere Care
01.2019 - 01.2021

Bachelor of Science - Computer Science

University of Buea

Personal Information