Rashmi Gupta
Paramus,NJ
Summary
Business and psychology Graduate with extensive knowledge of operations who has demonstrated an ability to maximize productivity using limited resources through assertive action backed by an unsurpassed work ethic.
Overview
26
26
years of professional experience
Work History
General Manager
Chiller’s Grill
Fort Lee
01.2019 - Current
- Duties and Responsibilities are same as Schuyler Grill and Café
- Cash Deposits, Cash Log Inventory Control, Ordering, Scheduling, Profit and Loss statement, Payroll etc
- Reporting to Regional Manager and Upper Management (Owners)
Manager
Schuyler Grill and Cafe
Lyndhurst, NJ
09.2015 - 12.2018
- Built sales forecasts and schedules to reflected desired productivity targets
- Developed and maintained a staff
- Provided hospitable, professional service while adhering to policies and business initiatives
- Coordinated and organized all restaurant inventory
- Managing and packing online, grub hub and call in orders
- Set the standard in providing excellent customer service
- Promoting membership loyalty and increasing customer satisfaction rates
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Assisted the Upper Management in the behind the scenes
- Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures
- Demonstrated exceptional multi-tasking abilities, and an array of interpersonal skills to move between customers and employees on a continued basis to achieve maximum productivity and customer satisfaction
Manager
25 burgers
Fairfield, NJ
02.2013 - 08.2015
- Demonstrated exceptional multi-tasking abilities, and an array of interpersonal skills to move between customers and employees on a continued basis to achieve maximum productivity and customer satisfaction
- Delegated tasks and oversaw all work according to company standards
- Built sales forecasts and schedules to reflected desired productivity targets
- Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives
- Coordinated and organized all restaurant inventory
Manager
7/11
Tampa, Florida
01.2011 - 02.2013
- Ensure enough staffing levels to meet the needs of franchisee’s guests
- Recruit, train and develop staff
- Develop strong vendor relations
- Maintain a clean, properly stocked and merchandised store
- Maximize sales and profit
- Identify and resolve sales obstacles
Medical Social Worker
Bayonne Visiting Nurse Association
Bayonne, NJ
03.2011 - 11.2011
- Provided professional clinical work and discharge planning services to hospice families
In Home Therapist
The Youth Success Network
Freehold, NJ
03.2003 - 01.2011
- Provided behavior therapy to adolescents and families
Service Coordinator
Catholic Charities
Paterson, NJ
10.2007 - 03.2008
- Provided early intervention services to families with developmental disabilities in an interdisciplinary setting
Manager
Tommy & Bernies Deli
Kearney, NJ
04.2001 - 03.2003
- Demonstrated exceptional multi-tasking abilities, and an array of interpersonal skills to move between customers and employees on a continued basis to achieve maximum productivity and customer satisfaction
Manager
Bagel Place
Teaneck, NJ
05.1998 - 03.2001
- Demonstrated exceptional multi-tasking abilities, and an array of interpersonal skills to move between customers and employees on a continued basis to achieve maximum productivity and customer satisfaction
Education
Master’s in social work -
New York University
New YorkMaster’s in Child Development -
Banasthali Vidyapith
IndiaBachelor of Science - Business Management, Business, Management and Communications, Operations and Quality Management
Delhi University
Skills
- Business Operations
- Organizational Skills
- Coachable
- Staff Development
- High Pressure Situations
- Verbal Communication
- Written Communication
- Interpersonal Skills
- Team Leadership
Timeline
General Manager
Chiller’s Grill
01.2019 - Current
Manager
Schuyler Grill and Cafe
09.2015 - 12.2018
Manager
25 burgers
02.2013 - 08.2015
Medical Social Worker
Bayonne Visiting Nurse Association
03.2011 - 11.2011
Manager
7/11
01.2011 - 02.2013
Service Coordinator
Catholic Charities
10.2007 - 03.2008
In Home Therapist
The Youth Success Network
03.2003 - 01.2011
Manager
Tommy & Bernies Deli
04.2001 - 03.2003
Manager
Bagel Place
05.1998 - 03.2001
Master’s in social work -
New York University
Master’s in Child Development -
Banasthali Vidyapith
Bachelor of Science - Business Management, Business, Management and Communications, Operations and Quality Management
Delhi University
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