Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rashon Leak

Washington Township,NJ

Summary

Proven Pharmacy Technician and Service Associate at Rite Aid, adept in workflow optimization and team collaboration. Demonstrated ability to enhance customer satisfaction and retention through problem-solving and effective communication. Skilled in maintaining confidentiality and adhering to HIPAA, showcasing reliability and a commitment to excellence in healthcare service delivery.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Rite Aid
03.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Service Associate

Rite Aid
02.2021 - 10.2023
  • Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
  • Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
  • Collaborated with team members to streamline processes and improve overall service efficiency.
  • Assisted customers with inquiries, resolving issues promptly for improved customer retention.

Education

Washington Township High School
Sewell, NJ

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Reliable
  • Always available when needed

Certification

  • Cyber security
  • C++ advanced

Timeline

Pharmacy Technician

Rite Aid
03.2024 - Current

Service Associate

Rite Aid
02.2021 - 10.2023

Washington Township High School

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Rashon Leak