Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rasiz Mandal

Brooklyn,NY

Summary

With over 10 years in the hospitality industry, I bring a decade of diverse experience and a strong commitment to exceptional service. Starting at 14, I've navigated various front-of-house roles, mastering the arts of high-end service proudly. Hailing from Brooklyn's Italian/Irish/Arab neighborhood, Bay Ridge, I offer a unique cultural perspective and a genuine passion for creating memorable dining experiences. With a deep knowledge of seafood, steaks, wines, liquors and much more, I am dedicated to elevating both guest satisfaction and team performance. My strong, well-groomed presence and proven track record make me the ideal candidate to enhance your team's success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Leuca
01.2018 - 11.2019
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Server

Giacomo's Ristorante & Pizzeria
05.2015 - 10.2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Bachelors 3.7 GPA - Kinesiology

Brooklyn College of The City University of New York
Brooklyn, NY
2020

Skills

  • Wine Pairing Knowledge
  • Problem Solving
  • Stress Management
  • High-Volume Dining
  • Professional Communication
  • Front-Of-House Display Creation
  • High Energy and Stamina
  • Warm and Friendly
  • Food Preparation and Safety
  • Ability & willingness to Lift 60 Pounds

Certification

  • Animals
  • Food/Coffee
  • Outdoors/Nature
  • Cars/sports
  • Photography/Videography
  • Longboarding/biking

Timeline

Server

Leuca
01.2018 - 11.2019

Server

Giacomo's Ristorante & Pizzeria
05.2015 - 10.2017

Bachelors 3.7 GPA - Kinesiology

Brooklyn College of The City University of New York

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Rasiz Mandal