Rassy Levin
Lakewood
Summary
Dynamic Front Desk Receptionist at Ocean County Internal Medicine, adept at managing multi-line phone systems and delivering exceptional customer service. Recognized for efficiently processing prior authorizations and resolving patient complaints, ensuring a seamless experience. Strong verbal communication and problem-solving skills contributed to a positive environment during peak hours.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Ocean County Internal Medicine
09.2020 - Current
- Managed high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided vital support during peak hours by efficiently handling walk-ins, check-ins, and appointment scheduling duties.
- Handled prior authorizations and referral recommendations for additional outpatient services
- Streamline care between patients and providers
- Calmly and professionally handled patient complaints and emergencies, maintaining a positive environment
Education
Oros Bais Yaakov
Lakewood, NJ06-2018
Skills
- Multi-line phone management
- Customer service
- Problem-Solving Expertise
- Efficient Prior Authorization Processing
- Time management
- Problem solving skills
- Strong Verbal Communication
- In-Depth Understanding of Medical Information
Timeline
Front Desk Receptionist
Ocean County Internal Medicine
09.2020 - Current
Oros Bais Yaakov
Similar Profiles
Rachelle SternRachelle Stern
Front Desk Supervisor at Ocean County Internal MedicineFront Desk Supervisor at Ocean County Internal Medicine
Michelle KronenbergMichelle Kronenberg
Patient Care Coordinator at Ocean County Internal MedicinePatient Care Coordinator at Ocean County Internal Medicine
Amy CloningerAmy Cloninger
Intern FNP at Moore County NC Family Practice, Internal MedicineIntern FNP at Moore County NC Family Practice, Internal Medicine
Isaac GonzalezIsaac Gonzalez
Campus Safety Officer at Denver Public SchoolsCampus Safety Officer at Denver Public Schools
Carla HernandezCarla Hernandez
Enrollment Specialist at Denver Health CMAPEnrollment Specialist at Denver Health CMAP