Raul Delgado Barcia
Summary
Accomplished Flight Attendant offering over 3 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Flight Attendant
United Airlines
11.2021 - Current
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Broker Manager
Freeway Insurance
09.2020 - 10.2021
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Maintained friendly and professional customer interactions.
Insurance Agent
First Acceptance Insurance
07.2017 - 09.2020
- Built strong relationships with clients through consistent communication and excellent customer service.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Insurance Managing Agent
First Acceptance Insurance
01.2016 - 07.2017
- Organized regular staff meetings and training sessions to ensure all team members were up-to-date on industry best practices and company policies.
- Established strong relationships with local businesses to support the growth of managed communities through partnerships and crosspromotions.
Retail Store Manager
Mobile Link LLC, Cricket Wireless
01.2015 - 03.2016
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
Retail Sales Representative
Mobile Link LLC, Cricket Wireless
03.2013 - 01.2016
- Contributed to a welcoming store environment by maintaining cleanliness, organization, and up-to-date visual displays.
- Developed strong rapport with customers, resulting in repeat business and positive word-of-mouth referrals.
Education
Associate of Arts - Psychology
Victory University
Memphis, TN05.2014
High School Diploma -
KINGSBURY HIGH SCHOOL
Memphis, TN05.2013
Skills
- Customer Service
- Sales Experience
- Relationship Building
- First Aid
- Training and Coaching
- Sales Expertise
- Strong Work Ethic
- Guest Services
- Detail Oriented
- Cultural Awareness
Certification
Licensed Insurance Producer for Tennessee, Mississippi, South Carolina, and Florida
Volunteer Experience
Nashville Humane Association, Nashville, TN, 01/2017, Present
Languages
Spanish
Native or Bilingual
Timeline
Flight Attendant
United Airlines
11.2021 - Current
Broker Manager
Freeway Insurance
09.2020 - 10.2021
Insurance Agent
First Acceptance Insurance
07.2017 - 09.2020
Insurance Managing Agent
First Acceptance Insurance
01.2016 - 07.2017
Retail Store Manager
Mobile Link LLC, Cricket Wireless
01.2015 - 03.2016
Retail Sales Representative
Mobile Link LLC, Cricket Wireless
03.2013 - 01.2016
Associate of Arts - Psychology
Victory University
High School Diploma -
KINGSBURY HIGH SCHOOL
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