Raul Funes
Louisville,KY
Summary
Experienced bilingual customer service professional with over 10 years of experience seeking a new opportunity as a Flight Attendant for Southwest Airlines. Proven problem-solver and leader, able to handle challenging situations with ease. Adaptable and quick to learn, looking to contribute my expertise and enhance the passenger experience at Southwest Airlines.
Overview
15
15
years of professional experience
Work History
Mortgage Loan Originator
Vanguard Mortgage
Louisville, KY
12.2024 - Current
- Collaborated with underwriters to facilitate loan approval processes efficiently.
- Educated clients on various mortgage options and loan terms available.
- Managed client relationships to ensure clear communication throughout the mortgage process.
- Prepared documentation for compliance with federal and state regulations consistently.
- Maintained a thorough knowledge of current lending regulations, policies, and procedures.
Travel Nurse
American Health Associates
Louisville, KY
05.2023 - 12.2024
- Coordinate and facilitate patient care while traveling between different healthcare facilities to provide continuous nursing services.
- Provide tailored care to patients throughout healthcare facilities by building rapport and instilling confidence in my services.
- Assess and prioritize patient needs based on their acuity level and available resources.
- Maintain clear and concise documentation of patient care activities, including medical records and progress notes, to ensure continuity of care and accurate communication with healthcare providers.
- Collaborate with the travel coordinator to manage travel logistics, including scheduling, transportation, and accommodations, to ensure smooth transitions between healthcare facilities.
Independent Contractor
Beyond Painting LLC.
Louisville, KY
03.2021 - 04.2023
- Develop and maintain strong relationships with clients to ensure customer satisfaction and repeat business.
- Develop and maintain a strong network of subcontractors and suppliers to ensure timely completion of projects and cost-effective solutions.
- Manage project timelines and ensure all work is completed on schedule.
RN, Concierge Medicine
25 Again
Louisville, KY
04.2018 - 02.2021
- Proactively develop and maintain relationships with patients to ensure a positive experience and promote loyalty to the practice.
- Develop and maintain relationships with pharmaceutical representatives to stay up-to-date on the latest medications and treatments available for patients.
- Assist in the development and implementation of patient education programs to promote healthy lifestyle choices and preventive care.
- Assist in maintaining a clean and safe environment for patients and staff.
- Collaborate with the medical team to ensure compliance with all regulatory requirements and standards in the delivery of patient care.
Bartender
4th Street Live
Louisville, KY
08.2015 - 08.2019
- Create a welcoming and lively atmosphere by engaging with customers and providing exceptional customer service.
- Upsell menu items and promotions to increase sales revenue.
- Maintain a clean and organized bar area to ensure smooth operations and a positive customer experience.
- Collaborate with the kitchen staff to ensure timely and accurate food and drink orders, providing a seamless experience for customers.
Registered Nurse (RN)
Surgical Care Associates at Baptist
Louisville, KY
04.2017 - 04.2018
- Assist physicians during patient examinations and procedures.
- Conduct comprehensive health assessments and develop individualized care plans for patients undergoing surgical procedures, ensuring their safety and optimal recovery.
- Administer medications and treatments as ordered by physicians and monitor the patient's response to them.
- Maintain accurate and up-to-date documentation of patient's medical history, progress, and treatments.
Combat Medic
United States Army
Fort Benning, GA
02.2011 - 02.2016
- Provide emergency medical care to soldiers in combat situations.
- Administer vaccinations and immunizations to soldiers to prevent the spread of diseases and infections.
- Conduct regular training and drills to ensure preparedness to provide immediate medical care in high-stress combat situations.
- Train soldiers in basic first aid and emergency medical procedures to ensure they are prepared to provide care in combat situations.
Education
Bachelor of Science -
University of Louisville
Louisville, KY01.2016
Skills
- Customer service
- Customer relationship management
- Problem solving
- Compliance documentation
- Adaptability
Military Experience
United States Army, Combat Medic, Fort Benning, GA, 2011-02-01, 2016-02-29, Provide emergency medical care to soldiers in combat situations., Administer vaccinations and immunizations to soldiers to prevent the spread of diseases and infections., Conduct regular training and drills to ensure preparedness to provide immediate medical care in high-stress combat situations., Train soldiers in basic first aid and emergency medical procedures to ensure they are prepared to provide care in combat situations.
Languages
Spanish, Native
Hobbies and Interests
- Avid golfer
- Marathon runner
- Fishing
- Traveling to places unknown
Languages
Spanish
Native/ Bilingual
Timeline
Mortgage Loan Originator
Vanguard Mortgage
12.2024 - Current
Travel Nurse
American Health Associates
05.2023 - 12.2024
Independent Contractor
Beyond Painting LLC.
03.2021 - 04.2023
RN, Concierge Medicine
25 Again
04.2018 - 02.2021
Registered Nurse (RN)
Surgical Care Associates at Baptist
04.2017 - 04.2018
Bartender
4th Street Live
08.2015 - 08.2019
Combat Medic
United States Army
02.2011 - 02.2016
Bachelor of Science -
University of Louisville
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