Raul lauterio
Fresno,CA
Summary
Dedicated Cashier Team Lead with a proven track record in customer service, team leadership, and cash handling. Committed to enhancing service delivery and optimizing team performance.
Professional retail worker with proven ability to lead and inspire teams. Skilled in cash handling, customer service, and operational efficiency. Strong focus on collaboration and adaptability, ensuring smooth operations and positive customer experiences. Reliable and results-driven with knack for problem-solving and team motivation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Deltaco
5385 N Blackstone Ave, Fresno CA 93704
02.2022 - Current
- Supervised daily cash operations ensuring accuracy and efficiency.
- Trained new cashiers on point-of-sale systems and customer service procedures.
- Implemented process improvements to enhance transaction speed and reduce wait times.
- Managed team schedules, optimizing coverage during peak hours to improve service delivery.
- Resolved customer complaints swiftly, maintaining high levels of satisfaction and retention.
- Collaborated with management on promotional campaigns to drive sales during key periods.
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Increased customer loyalty and retention.
Cleaning Captain
Taco Bell
7085 North Marks Avenue Fresno CA
11.2021 - 01.2022
- Supervised daily cleaning operations to maintain hygiene standards and compliance with health regulations.
- Trained and mentored team members on effective cleaning techniques and safety protocols.
- Implemented efficient cleaning schedules to enhance workflow and optimize task completion times.
- Conducted regular inspections of facilities to ensure cleanliness and identify areas for improvement.
- Coordinated inventory management for cleaning supplies, ensuring availability and proper usage.
Front End Cashier
Walmart
7065 N Ingram Ave Fresno CA
02.2021 - 05.2021
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with inquiries and resolved issues promptly to ensure satisfaction.
- Trained new cashiers on procedures, promoting adherence to operational standards.
- Collaborated with team members to streamline checkout processes for improved efficiency.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
Petition Curator
County of Fresno
01.2021 - 02.2021
- Curated diverse collections, enhancing cultural representation within community exhibits.
- Managed inventory of artifacts, ensuring preservation and adherence to best practices.
- Coordinated special events that promoted public access to art and history resources.
- Trained volunteers in collection care and visitor engagement techniques, strengthening support networks.
- Worked closely with colleagues on interdisciplinary projects that combined art, history, science, or social studies themes into cohesive exhibitions.
Education
High School Diploma -
Desert Oasis High School
1302 S 3rd Street El Centro CASkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Punctual and reliable
- Positive attitude
- Flexible schedule
- Team management
- Cash register operation
- Store opening and closing
- Cashier training
- Heavy lifting
- Product restocking
- Product knowledge
- Adaptability and dependability
- Team collaboration
Accomplishments
- Achieved monthly sales through effectively helping with promote menu
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Team Leader Training - 2023-2026
- Food Handlers card Deltaco, 2022-2026
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
American Sign Language
Limited Working
Interests
- Cooking
- Gardening
- Graphic Design
- Community Cleanup
- Participating in local clean-up initiatives
- Offering time and support to shelters for the homeless, women, and animals
- I enjoy helping others and giving back to the community
- Volunteering
- Gym Workouts
Timeline
Cashier Team Lead
Deltaco
02.2022 - Current
Cleaning Captain
Taco Bell
11.2021 - 01.2022
Front End Cashier
Walmart
02.2021 - 05.2021
Petition Curator
County of Fresno
01.2021 - 02.2021
High School Diploma -
Desert Oasis High School