Raul Rendon
Austin
Summary
Dynamic customer service professional with extensive experience at Chipotle, excelling in cash management and customer satisfaction. Proven ability to resolve complaints swiftly while fostering loyalty through strong relationships. Skilled in drawer management and maintaining a positive demeanor, consistently exceeding service goals and enhancing the customer experience.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Chipotle
10.2024 - 01.2025
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Processed customer orders and accurately handled payment transactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
Drive-Thru Cashier
Taco Bell
03.2023 - 10.2024
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Resolved problems with orders quickly and offered refund or replacement.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Balanced cash drawer at beginning and close of shift.
- Assisted customers with menu items and accurate order fulfillment.
Customer Service Cashier
Dollar General
11.2022 - 04.2023
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Answered product questions using knowledge of sales and store promotions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Crockett High School
5601 Menchaca Rd Austin, TX 7874506-2025
Skills
- Drawer management
- Order coordination
- Check processing
- Customer complaint resolution
- Cash management
- Calm demeanor
- Retail merchandising
- Basic math
- Cash register operation
- Cash handling expertise
- Merchandise restocking
- Customer satisfaction
- Customer service
Languages
English
Full Professional
Timeline
Customer Service Cashier
Chipotle
10.2024 - 01.2025
Drive-Thru Cashier
Taco Bell
03.2023 - 10.2024
Customer Service Cashier
Dollar General
11.2022 - 04.2023
Crockett High School
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