Raul Sanchez
Garden Grove,CA
Summary
Responsive team leader with over 6 years background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
10
10
years of professional experience
Work History
Parts Manager
Airstream Orange County
Westminster
07.2024 - Current
- Performed regular maintenance checks on storage facilities.
- Maintained records of all orders placed, received, and shipped.
- Ensured accuracy in order processing and invoicing procedures.
- Developed and maintained positive working relationships with vendors.
- Conducted monthly audits of inventory control systems.
- Assisted in developing a system for tracking special orders.
- Investigated discrepancies between physical inventories and records.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Coordinated delivery schedules for incoming orders.
- Resolved customer inquiries related to part availability or quality issues.
Parts Specialist
Dennis Dillon RV
Fountain Valley, CA
04.2023 - 06.2024
- Documented any discrepancies between actual inventory counts versus what was recorded in the system.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Provided customers with technical advice regarding parts information and availability.
- Coordinated shipping arrangements for outbound orders as needed.
- Managed vendor relationships by ensuring that orders were filled accurately and on time.
Case Manager Intern
HWG Injury Lawyers
Irvine, CA
08.2021 - 02.2022
- Intake calls to determine if our office can assist potential clients.
- Insurance adjusters communications via email/phone/fax
- Health providers communication via email/phone/fax
- Clients background checks if necessary
- Sorting/scanning mail and properly route it
- Prepare letters of representation and any other document necessary
- Visits police stations to gather police reports if necessary
- Connected individuals with relevant community resources and coordinated referrals.
- Maintained accurate records and documented client data in company databases.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
Parts Manager
AutoZone
Santa Ana, CA
03.2022 - 12.2023
- Received, examined and reshelved returned parts.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
- Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
- Controlled daily parts program activities to improve sales and inventory management.
Concierge Agent
Lexus Of Westminster
Fountain Valley, CA
08.2021 - 08.2023
- Processed customer reservations and payments.
- Inspected vehicles for damage prior to rental and upon return.
- Greeted customers, answered their questions and provided information about car rental services.
- Explained the terms of rental agreements to customers.
- Maintained records of vehicle availability, condition, maintenance and repair history.
- Assisted customers in selecting appropriate car models based on their needs.
- Monitored fleet inventory to ensure sufficient supply of cars available for rent.
- Conducted periodic audits of rental transactions to detect discrepancies or errors.
Field Supervisor
ServiceMaster
Irvine, CA
08.2015 - 10.2021
- Developed successful resolutions for issues that arose during field operations.
- Completed projects milestones on time by keeping team members on task and operating with efficiency.
- Monitored timelines, set up order of operations and managed field schedules.
- Resolved customer issues and built strong, productive relationships with project stakeholders.
- Kept internal and vendor operations in full environmental, health, safety and regulatory compliance.
- Oversaw workflow on job sites and kept projects on schedule.
- Read project documents, interpreted directions and made plans based on design parameters.
- Prepared and planned worksites to help jobs run smoothly.
- Delegated duties to employees based on skillset.
- Created work crew schedules and delegated assignments.
Education
First Line Supervisor - Office Supervision And Management
Santiago Canyon College
Orange, CA06.2020
High School Diploma -
Los Amigos High School
Fountain Valley, CA06.2004
Skills
- Stock management
- POS systems operations
- Invoice processing
- Reviewing deliveries
- Coordinating paperwork
- Ordering parts
- Customer relations
- Construction equipment
Timeline
Parts Manager
Airstream Orange County
07.2024 - Current
Parts Specialist
Dennis Dillon RV
04.2023 - 06.2024
Parts Manager
AutoZone
03.2022 - 12.2023
Case Manager Intern
HWG Injury Lawyers
08.2021 - 02.2022
Concierge Agent
Lexus Of Westminster
08.2021 - 08.2023
Field Supervisor
ServiceMaster
08.2015 - 10.2021
First Line Supervisor - Office Supervision And Management
Santiago Canyon College
High School Diploma -
Los Amigos High School