Skilled Server with extensive experience in fast-paced dining environments, excelling in customer service and order accuracy. Strong collaborator with a focus on team efficiency and guest relations, adept at training new staff. Proficient in time management, conflict resolution, and maintaining cleanliness, contributing to high customer satisfaction and loyalty. Knowledgeable in POS operations and food safety regulations, ensuring compliance and seamless service.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
Server
IHOP
San Antonio, Texas
05.2023 - 09.2025
Delivered prompt customer service in a fast-paced dining environment, enhancing customer satisfaction.
Handled food and beverage orders accurately and efficiently.
Coordinated with kitchen staff to ensure timely meal preparation, improving service efficiency.
Collaborated with kitchen staff to ensure timely meal preparation.
Addressed customer inquiries and resolved any service issues promptly.
Processed payments using point-of-sale systems accurately.
Trained new servers on restaurant policies and procedures, fostering team consistency. on operational procedures.
Supported training of new staff to ensure operational efficiency. new servers on operational procedures.
Assistant Handyman
Construction
San Antonio, Texas
01.2020 - 10.2022
Executed minor plumbing and electrical repairs, contributing to efficient project completion under supervision of licensed professionals.
Collaborated with skilled tradespeople to efficiently complete repair and installation tasks, enhancing overall project workflows.
Repaired faulty light switches and outlets, restoring functionality in workspaces.
Assisted in general maintenance tasks across construction projects to ensure seamless operations and timely task completion.
Maintained tools and equipment, ensuring readiness for daily operations.
Supported project managers by organizing supplies and materials on-site.
Replaced ceiling tiles, floor tiles, and carpeting.
Followed safety protocols to ensure a secure work environment for all team members.
Server
Original Mexican restaurant
San Antonio, Texas
01.2017 - 03.2019
Delivered exceptional customer service in high-volume dining environment, ensuring guest satisfaction.
Provided exceptional service to a high volume of daily customers.
Provided excellent customer service to ensure satisfaction.
Took orders from customers accurately and in a timely manner.
Took accurate orders and communicated them to kitchen staff efficiently.
Delivered food orders promptly and courteously.
Addressed guest inquiries and resolved complaints promptly to maintain positive dining experience.
Recommended menu items based on customer preferences and dietary needs.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Assisted in training new servers on menu items and restaurant procedures.
Operated POS terminals to input orders, split bills, and calculate totals.
Handled money transactions accurately while following company procedures for handling cash payments.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Cleaned tables and chairs to prepare the dining area for the next customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Promoted desserts and appetizers to increase customer engagement and enhance overall dining experience.