Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
Generic
Raven Lauzzana

Raven Lauzzana

Eugene

Summary

Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts, and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Overview

2
2
years of professional experience

Work History

Server

Barton Hills Country Club
Ann Arbor
05.2025 - 09.2025
  • Provided high-quality customer service in fast-paced, members-only environment, enhancing member satisfaction
  • Cultivated strong relationships with members through professionalism and attention to detail, fostering loyalty
  • Communicated clearly with team members, ensuring timely and accurate service delivery

Guest Service Representative

European Wax Center
Ann Arbor
01.2025 - 05.2025
  • Delivered welcoming, brand-aligned guest experience while efficiently handling payments and inquiries
  • Managed front desk operations, coordinating scheduling, check-ins, and client communication to ensure seamless service
  • Promoted services and products to clients, contributing to achievement of daily sales goals

Banquet Server, Golf Cart Attendant

Stonebridge Golf Course
Saline
05.2023 - 10.2024
  • Assisted with banquet setup, service, and breakdown for large-scale events, ensuring smooth operations
  • Provided friendly, efficient service to improve guest satisfaction and experience
  • Ensured cleanliness and organization of golf carts and guest areas to promote a welcoming environment

Education

Bachelor of Science - Business Administration

University of Oregon
Eugene, Oregon
06-2029

High School Diploma -

Pioneer High School
Ann Arbor, Michigan
01-2025

Skills

  • Dining customer service
  • Customer service
  • Upselling techniques
  • Beverage service knowledge
  • Menu knowledge
  • Point-of-sale system
  • Fast-paced multitasking
  • Server training
  • Event service coordination
  • Customer relationship management
  • Front desk operations
  • Health and safety regulations
  • Team collaboration
  • Time management
  • Brand representation

Affiliations

Delta Delta Delta (Tri Delta), Member, University of Oregon

Timeline

Server

Barton Hills Country Club
05.2025 - 09.2025

Guest Service Representative

European Wax Center
01.2025 - 05.2025

Banquet Server, Golf Cart Attendant

Stonebridge Golf Course
05.2023 - 10.2024

Bachelor of Science - Business Administration

University of Oregon

High School Diploma -

Pioneer High School
Raven Lauzzana