Raven Moore
Sauk Village ,IL
Summary
Skilled in customer service and POS system operation, I excel in creating positive experiences, Known for reliability and maintaining composure under pressure, I effectively resolve complaints and ensure customer satisfaction. My adaptability and commitment to excellence have consistently enhanced team efficiency and customer loyalty.
Overview
6
6
years of professional experience
Work History
Customer Service/ Cashier
Mariano’s
08.2023 - 02.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Customer Service/ Cashier
Harold’s Chicken
07.2022 - 08.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
Associate
Amazon
11.2017 - 05.2021
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Education
Ged -
Thornton Township High School
Harvey, IL05.2016
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- POS System Operation
- Adaptable and Flexible
Timeline
Customer Service/ Cashier
Mariano’s
08.2023 - 02.2024
Customer Service/ Cashier
Harold’s Chicken
07.2022 - 08.2023
Associate
Amazon
11.2017 - 05.2021
Ged -
Thornton Township High School