Raven Phantomhive
Springdale,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Communication Operator
Mercy General Hospital
Rogers, AR
05.2024 - Current
- Operated telephone switchboard and routed calls to correct destination.
- Assisted with training new employees on hospital policies and procedures related to operator duties.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Alerted staff of emergency information and general announcements using PA system.
Substitute Teacher
Springdale School District
Springdale, AR.
01.2021 - Current
- Following the lessons plans for the day, emergency protocols and drills, ensuring the safety of students, following the school rules and guidelines and assisting and monitoring the students education.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Maintained accurate records of student performance, attendance, and behavior.
Hospice Aide
Circle of life
Rogers, AR
02.2023 - 12.2024
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Provided physical, emotional and spiritual support to terminally ill patients and their families.
- Developed relationships with patients that promoted trust, compassion and dignity throughout hospice journey.
Nurse Aide
Home-helpers
Rogers, AR.
05.2020 - 12.2022
- Provided physical support to assist patients with bathing, dressing and toileting.
- Prepared meals for patients according to their dietary requirements.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Barista
Starbucks
Fayetteville, AR
10.2016 - 06.2019
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Education
Associate of Science - Nursing
NorthWest Arkansas Community College
Bentonville, AR05.2025
Skills
- Professionalism and courtesy
- Strong attention to detail
- Active listening
- Multi-tasking
- Time management
- Professional demeanor
- Adaptability and flexibility
- Teamwork and collaboration
Certification
- State Board Certified Nurse Aide (expires 05/2025)
- BLS/ACLS certified at Washington Regional (renew by 01/2027)
Timeline
Communication Operator
Mercy General Hospital
05.2024 - Current
Hospice Aide
Circle of life
02.2023 - 12.2024
Substitute Teacher
Springdale School District
01.2021 - Current
Nurse Aide
Home-helpers
05.2020 - 12.2022
Barista
Starbucks
10.2016 - 06.2019
Associate of Science - Nursing
NorthWest Arkansas Community College
- State Board Certified Nurse Aide (expires 05/2025)
- BLS/ACLS certified at Washington Regional (renew by 01/2027)
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