Raven Pinnick
Fort Worth,TX
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in any environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in a steady role.
Overview
1
1
year of professional experience
Work History
Sales Associate
Tropical Wishes
Roanoke, TX
06.2024 - Current
- Organized racks and shelves to maintain visual appeal, engage customers, and promote specific merchandise/plants.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Used Square for credit/debit transactions.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared items for sales floor by pricing and tagging.
- Helped customers locate products.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Technician
Sibling Solutions
Fort Worth, TX
05.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Assisted with successful, time-sensitive renovations of various structures.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained and serviced lawn care equipment to enhance longevity.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Developed estimates and presented customers with bids for lawn care services to help with planning.
Education
High School Diploma -
Haltom High School
Haltom City05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Cash handling
- Money handling
- Verbal/written communication
- Upselling
Timeline
Sales Associate
Tropical Wishes
06.2024 - Current
Technician
Sibling Solutions
05.2024 - Current
High School Diploma -
Haltom High School