Raven Walker
GA
Summary
Patient Access Representative with background in managing patient admissions, insurance verification, and scheduling appointments. Possess strong communication skills to professionally interact with patients, families, and healthcare professionals. Demonstrated ability to maintain confidentiality while providing high-quality customer service. Notable contributions include improving workflow efficiency and reducing patient wait times.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Gwinnet OB-GYN Associates
Snellville, GA
10.2024 - 03.2025
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Schedule patients , greet patients warmly and assist them with check-in and check-out processes..
- Collect and verify patient information, including insurance details
- Answer phone calls promptly, addressing inquiries or directing them to appropriate staff members
Social Worker
Southeastern Pyschological Associates
Conyers, GA
12.2022 - 08.2024
- Provided crisis intervention services for clients experiencing acute distress.
- Composed or prepared correspondence, case notes and narratives with computer-based applications.
- Implemented and formulated tailored treatment plans with needs evaluation and patient psychosocial functioning.
Education
Master of Science - Social Work
University of Georgia
Athens, GA05-2022
Bachelor of Science - Social Work
Georgia State University
Atlanta, GA05-2021
Skills
- Patient scheduling
- Insurance verification
- Client account management
- Computerized documentation
- Customer service
- Effective communication
- Interpersonal skills
- Time management
Timeline
Front Desk Receptionist
Gwinnet OB-GYN Associates
10.2024 - 03.2025
Social Worker
Southeastern Pyschological Associates
12.2022 - 08.2024
Master of Science - Social Work
University of Georgia
Bachelor of Science - Social Work
Georgia State University
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