Raven Wise
Jersey City,NJ
Summary
Adept at leveraging skills in business administration and team collaboration, I significantly enhanced brand strategy and customer relations at Wise Trading Education. By integrating marketing tactics and social media control, I spearheaded initiatives that fostered strong client relationships and drove revenue growth, showcasing a proven track record of achievements and a knack for exceeding employer expectations.
Overview
9
9
years of professional experience
Work History
Owner
Wise Trading Education
04.2024 - Current
- Managed sales presentations to promote product and brand benefits.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Structured HR consulting services to support clients during organizational developments and changes.
- Implemented quality assurance processes to ensure product excellence.
- Implemented successful business strategies to increase revenue and target new markets.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Waitstaff
Gringo's Taco
05.2021 - 01.2023
- Cleared dishes from tables during and after meal service to maintain clean dining area.
- Distributed food to service staff for prompt delivery to customers.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Server
Del Frisco's Grille
06.2016 - 01.2021
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Implemented feedback from customers to improve service quality and menu offerings.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
BS - Marketing
Fairleigh Dickinson University
Teaneck, NJSkills
- Microsoft Office
- Team Collaboration
- Business administration
- Marketing tactics
- Social media control
- Customer relations
- User experience enhancement
- Brand strategy planning
- Verbal and written communication
Additional Information
Teaching individuals how to trade commodities and indices, Managing customer service, marketing, and sales, Ensuring guests are satisfied and maintaining the cleanliness of the restaurant, Ensuring guests are satisfied throughout the dining experience, Entering information in the POS system properly and correctly
Accomplishments
- Senior Mentor
- Excellent Customer Service
- Increased Social Media Presence
Timeline
Owner
Wise Trading Education
04.2024 - Current
Waitstaff
Gringo's Taco
05.2021 - 01.2023
Server
Del Frisco's Grille
06.2016 - 01.2021
BS - Marketing
Fairleigh Dickinson University
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