Work Preference
Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic
Raven Whitaker
Open To Work

Raven Whitaker

Westminster,CO

Work Preference

Job Search Status

Open to work

Desired Job Title

Facility Supervisor/Team LeadProject ManagerOffice ManagerAdministrative Manager

Work Type

Part TimeContract WorkGig Work

Location Preference

RemoteOn-SiteHybrid
Location: Westminster, CO, USBoulder, COArvada, CODenver, CO
Open to relocation: Yes

Salary Range

80000/yr - 200000/yr

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability, adaptability, and proficient people skill, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Passionate professional with a knack for project management, document creation, deescalation, negotiation, and out-of-the-box solutions.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Property Manager

BOOM Properties
Boulder, CO
07.2025 - Current
  • Supervise property operations, ensuring compliance with regulations and company standards.
  • Managed communication between homeowners and board members, facilitating effective issue resolution.
  • Oversee maintenance requests and vendor relationships, ensuring timely service delivery.
  • Train new staff on operational procedures and best practices in community management.
  • Conduct regular inspections to identify needed improvements and maintain highest standards.
  • Streamline operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Produce reports about community activities to keep owners, directors and property managers informed.
  • Develop and implement maintenance schedules to enhance property functionality.
  • Manage tenant and owner relations, addressing concerns and fostering community engagement.
  • Establish strong relationships with clients, ensuring satisfaction and repeat business.
  • Successfully manage multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

Property Manager

Market Street Management
Denver, CO
09.2024 - 06.2025
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Communicated effectively with owners, residents, and on-site associates.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Kept properties in compliance with local, state, and federal regulations.
  • Developed annual operating budgets and forecasts.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

HOA Community Manager

Advance Hoa Management
Westminster, CO
04.2024 - 06.2024
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Facilitated open dialogue among community members by moderating discussions and addressing concerns in a timely manner.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Monitored community acivities and maintained compliance with relevant laws, regulations and codes.

HOA Community Manager

MSI HOA
Westminster, CO
08.2021 - 03.2024
  • Initiated partnerships with local businesses, securing discounts for community members and strengthening local economic ties.
  • Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Trained new staff members on effective use of digital and office tools for managing communications, budgeting, inspections, board meetings, and vendors efficiently.

  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Facilitated open dialogue among community members by moderating discussions and addressing concerns in a timely manner.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
  • Created monthly newsletter to keep community members informed about upcoming events, initiatives, and achievements.

Facility Supervisor/Team Lead

Marycrest Assisted Living
Denver, CO
04.2020 - 07.2021
  • Managed a team of facility staff, providing training and guidance for optimal performance.
  • Monitored and maintained inventory levels, ensuring adequate supplies were available for ongoing facility needs.
  • Facilitated smooth transitions during employee turnover periods by effectively managing staffing changes.
  • Ensured compliance with local regulations by staying informed on current codes and requirements applicable to the facility''s operation.
  • Established effective communication channels between departments, fostering collaboration and teamwork within the organization.
  • Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
  • Served as point of contact for internal and external customers seeking support and information.
  • Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
  • QMAP Certification to assist staff through Covid with medication distribution and training.

Manager In-Training

FedEx
Henderson, CO
12.2018 - 02.2020
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Fostered a collaborative work environment by encouraging open communication among team members and promoting teamwork initiatives.
  • Gained knowledge of company policies, protocols and processes.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.

Case Management Specialist

Bright Horizons
Broomfield, CO
10.2017 - 12.2018
  • Managed a caseload of diverse clients, successfully addressing their unique needs while maintaining high standards of service delivery.
  • Maintained accurate records and documentation, ensuring compliance with regulatory requirements and facilitating seamless audits.
  • Facilitated timely transitions between care settings by coordinating with care providers, and families.

  • Informally mentored new case managers and service coordinators, answering questions, offering opportunities to shadow and observe and explaining basic information about company procedures.
  • Supported colleagues through mentoring and sharing best practices, promoting a culture of continuous learning within the team.
  • Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
  • Provided ongoing education to clients and families about available resources, empowering them to make informed decisions about their care.
  • Facilitated communication between all parties involved in a case, ensuring a clear understanding of responsibilities and expectations.

HR Administrator

Onnit Marketing
Denver, CO
01.2017 - 10.2017
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
  • Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
  • Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
  • Partnered with department managers to identify staffing needs and develop effective recruiting strategies.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Conducted thorough recruitment processes to attract top talent in the industry.
  • Oversaw hiring, staffing, and labor law compliance.

Distribution Manager & Publisher's Assistant

Yellow Scene Magazine
Erie, CO
09.2016 - 12.2016
  • Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
  • Coordinated closely with advertising representatives to address any shipping or delivery issues promptly as well and handling all ad proof communication, improving overall customer satisfaction rates.

  • Maintained accurate records of all incoming and outgoing shipments, ensuring proper documentation for regulatory compliance purposes.
  • Developed strong relationships with vendors and suppliers to ensure timely deliveries and accurate inventory data.
  • Increased client retention by providing superior customer service.
  • Conducted regular performance reviews for distribution staff, providing constructive feedback and setting goals for improvement.

File Clerk & Legal Assistant

Johnson, Brennan, & Klein
Boulder, CO
09.2014 - 09.2016
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Monitored and updated filing systems to meet organization standards.
  • Consistently met or exceeded performance goals in both quality and productivity metrics, demonstrating strong attention to detail and a commitment to excellence in file management.
  • Restored old files and archived completed files for future reference.
  • Managed sensitive or confidential files with attention to data security and storage policies.
  • Scanned, converted, and organized records into electronic format with consistent naming convention.
  • Facilitated client meetings, taking detailed notes to ensure accurate record-keeping and follow-up actions.
  • Assisted in trial preparation, organizing exhibits and witness lists for optimal efficiency during proceedings.
  • Streamlined communication with clients and attorneys, ensuring timely responses to inquiries and requests for information.

Education

Veterinary Medicine (Incomplete) - Biology

Front Range CC
Westminster, CO

High School Diploma -

Monarch High School
Louisville, CO
05-2008

Skills

  • Customer Relationship Management
  • Community Engagement
  • Board Meeting Prep & Execution
  • Daily Operations Management
  • Property Inspections
  • Resident Relations
  • Employee Performance Management
  • Staff Training
  • Financial Budgeting and Reporting
  • Yearly Budget Creation
  • Property Management
  • MS Office Suite
  • Administrative
  • Vendor Management
  • Conflict Resolution
  • Maintenance Oversight
  • Customer Support
  • Payment Processing
  • Calendar Management
  • Employee Recruitment
  • CRM Software
  • Contract Negotiation
  • Creative and Adaptable
  • Tenant and Eviction Laws
  • Multi-family Property Management
  • Staff Coordination
  • Grounds and Facility Inspection
  • QMAP Certification
  • Scheduling, MAR management, Emergency Response

Additional Information

I am a dedicated employee with strong motivation to maintain customer satisfaction and company success. I am passionate about working with people and providing care, comfort, and understanding. I am an excellent communicator with experience working in a variety of environments. I am positive, energetic, outgoing, personable, and hard working.

I am looking to pursue a long term position where I can pour compassion and dedication into my work. I am adept with self management and am a very fast learner who picks up new skills and systems with ease.

Certification

Drivers License

Mental Health First Aid Certification

CPR/First Aid

QMAP Certification

Timeline

Property Manager

BOOM Properties
07.2025 - Current

Property Manager

Market Street Management
09.2024 - 06.2025

HOA Community Manager

Advance Hoa Management
04.2024 - 06.2024

HOA Community Manager

MSI HOA
08.2021 - 03.2024

Facility Supervisor/Team Lead

Marycrest Assisted Living
04.2020 - 07.2021

Manager In-Training

FedEx
12.2018 - 02.2020

Case Management Specialist

Bright Horizons
10.2017 - 12.2018

HR Administrator

Onnit Marketing
01.2017 - 10.2017

Distribution Manager & Publisher's Assistant

Yellow Scene Magazine
09.2016 - 12.2016

File Clerk & Legal Assistant

Johnson, Brennan, & Klein
09.2014 - 09.2016

Veterinary Medicine (Incomplete) - Biology

Front Range CC

High School Diploma -

Monarch High School