Ravinder Gill

I have over 8 years of customer service experience, dealing with customers on a day-to-day basis, handling money, and working in a dynamic and fast-paced environment. Looking forward to transferring my skills to Law Enforcement and help you be more successful.

• Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.

• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

• Handled customer complaints professionally, resolving issues through diplomatic acknowledgement and commitment to service.

• Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Assessed emergency requests and made quick judgment calls to determine appropriate action.
• Followed established protocols for professional handling of emergency situations.
• Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
• Read system maps and caller information, and documented details in system.
• Routed calls to police, fire, and ambulance service to meet individual call needs.
• Answered calls from automatic routing system and took basic information from callers.
• Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
• Assisted callers in emergency situations with appropriate information and support.