Ravinder Gill

I have over 8 years of customer service experience, dealing with customers on a day-to-day basis, handling money, and working in a dynamic and fast-paced environment. Looking forward to transferring my skills to Law Enforcement and help you be more successful.

• Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.

• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

• Handled customer complaints professionally, resolving issues through diplomatic acknowledgement and commitment to service.

• Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Assessed emergency requests and made quick judgment calls to determine appropriate action.
• Followed established protocols for professional handling of emergency situations.
• Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
• Read system maps and caller information, and documented details in system.
• Routed calls to police, fire, and ambulance service to meet individual call needs.
• Answered calls from automatic routing system and took basic information from callers.
• Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
• Assisted callers in emergency situations with appropriate information and support.

Energetic, hardworking cashier valued for fast, friendly service and accuracy in handling customer transactions. Address customers’ needs while quickly moving them through the check-out process. Passionate about serving others and eager to take on new responsibilities and leadership goals.

• Restocked, arranged and organized merchandise in front lanes to drive product sales.

• Helped customers complete purchases, locate items and join reward programs to promote

loyalty, satisfaction and sales numbers.

• Answered questions about store policies and concerns to support positive customer experiences.

• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

• Mentored new team members on POS system operation, customer service strategies and sales goals.

• Helped customers manage large purchases by collecting items from shelves and storage locations.