Ravyn Banks
Jacksonville,FL
Summary
Dependable and successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server
Salt Life Food Shack
02.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Barista
Starbucks
06.2019 - 02.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Cashier
PDQ
03.2018 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Public Health
University of North Florida
Jacksonville, FL04.2024
Associate of Arts -
Florida State College At Jacksonville
Jacksonville, FL04.2020
Skills
- Sales Techniques
- Hospitality Service Expertise
- Communications Protocols
- Covid Symptom Screening
- Adaptable and Flexible
- Corrective Actions
Timeline
Server
Salt Life Food Shack
02.2021 - Current
Barista
Starbucks
06.2019 - 02.2021
Cashier
PDQ
03.2018 - 06.2019
Bachelor of Science - Public Health
University of North Florida
Associate of Arts -
Florida State College At Jacksonville