Summary
Work History
Education
Skills
Languages
Timeline
Generic

Rawan Ahmed

Dearborn,MI

Summary

Friendly and organized individual with excellent communication skills and positive demeanor. Well-versed in handling patient interactions and appointment scheduling, proficient in managing electronic health records and multi-line phone systems. Committed to enhancing patient experience and ensuring efficient office operations.

Work History

Medical Receptionist

Manager
Dearborn
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.

Education

Penn Foster Career School
Scranton, PA

Skills

  • Appointment management
  • Reminder calls
  • Letter preparation
  • Paperwork coordination
  • Patient callbacks
  • Co-payment collection
  • Record processing

Languages

Arabic
Full Professional
English
Full Professional

Timeline

Medical Receptionist

Manager

Penn Foster Career School
Rawan Ahmed