Ray Klutz
WILMINGTON,NC
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
24
24
years of professional experience
Work History
Store Manager
La-Z-Boy Furniture
09.2015 - 08.2024
- Managed daily store operations to ensure efficiency and customer satisfaction.
- Supported inventory management by organizing stock and conducting regular audits.
- Trained and assisted sales team in meeting personal and store sales goals.
- Led team meetings to discuss sales strategies and improve store performance.
- Engaged with customers to address inquiries and resolve issues promptly, ensuring positive experiences.
- Contributed to visual merchandising efforts to enhance product presentation and appeal.
Sales Associate
La-Z-Boy Furniture
10.2010 - 09.2015
- Engaged customers to identify needs and provide tailored product recommendations.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Trained new sales associates on company policies and effective sales techniques.
- Executed promotional campaigns to enhance customer engagement and boost sales performance.
- Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
Route Sales Representative
S&D Coffee And Tea
04.2000 - 06.2010
- Managed daily delivery routes, ensuring timely and accurate product distribution.
- Built strong customer relationships to enhance satisfaction and retention.
- Conducted market research to identify potential sales opportunities within assigned territories.
- Implemented inventory management processes to optimize stock levels and reduce waste.
Education
High School Diploma -
John T, Hoggard High School
Wilmington, NCSkills
- Problem-solving
- Team leadership
- Customer relations
- Multitasking and organization
- Training and mentoring
- Customer service management
Timeline
Store Manager
La-Z-Boy Furniture
09.2015 - 08.2024
Sales Associate
La-Z-Boy Furniture
10.2010 - 09.2015
Route Sales Representative
S&D Coffee And Tea
04.2000 - 06.2010
High School Diploma -
John T, Hoggard High School
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