Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Ray S. Ames IV

Riverview

Summary

Friendly bartender with expertise in concocting cocktail drinks and alcoholic beverages. Familiar with numerous drinking-making techniques and top-notch sales skills. Offering many years of experience in providing patrons with superior service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender and Server

Orleans Bistro and Bar
Titusville
12.2024 - 07.2025
  • Provided exceptional customer service in a fast-paced bar environment.
  • Collaborated with kitchen staff to ensure timely service of food and drinks.
  • Provided drink suggestions to customers based on their preferences.
  • Engaged with customers to create a welcoming and enjoyable atmosphere.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

Bartender & On-Duty Manager

Whiskeys Bar and Lounge
Titusville
11.2023 - 07.2025
  • Engaged with customers to provide exceptional service and recommendations.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.
  • Mixed and served a variety of cocktails and beverages to patrons.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Server and Bartender

Pier 220 Seafood Bar and Grill
Titusville
01.2023 - 08.2024
  • Provided exceptional customer service in a fast-paced seafood restaurant environment.
  • Identified potential sales opportunities during customer interactions and referred them to sales team members.
  • Trained and mentored new servers on menu knowledge and customer service.
  • Developed strong relationships with regular customers to enhance their experience.
  • Managed 7 plus tables while ensuring attentive service for all guests.

Server/Banquet Server

Biaggi's Ristorante Italiano
Algonquin
08.2021 - 05.2022
  • Suggested menu items to guests based on individual preferences and dietary needs.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Checked food before serving it to customers.
  • Addressed complaints to kitchen staff and served replacement items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Server, Delivery Driver, Phone Clerk, Pizza Cook, Pasta Cook

Giordano's
01.2020 - 05.2021
  • Worked with cross-functional teams to achieve goals.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Prepared and served food and beverages according to safety standards.
  • Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
  • Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.

Education

Bachelor of Science - Sport Management

University of Tampa
Tampa, FL
05-2026

Bachelor of Arts - General Education

Eastern Florida State College
Titusville, FL
05.2024

Skills

  • Customer service
  • Suggestive selling
  • Menu memorization
  • Craft cocktail preparation
  • Team player attitude
  • Organizational growth

Accomplishments

  • Increased bar sales by 20% through effective upselling techniques and handcrafted cocktails.
  • Managed bar inventory and placed orders as needed, potentially reducing waste and improving efficiency.
  • Received many 5-star reviews for my service towards patrons.

Certification

  • Received serve safe sertificate back in January of 2025
  • Completed a course on serving alcohol towards patrons

References

  • Charlie Cooper, Part Owner and GM of Pier 220 Seafood Bar and Grill, Orleans Bistro and Bar, and Whiskeys Bar and Lounge, (321)-537-888, Charlie.wcooper@gmail.com
  • Olivia Urbano, Manager at Pier 220 Seafood Bar and Grill, Orleans Bistro and Bar, and Whiskeys Bar and Lounge, (321)-890-9220, Oliviaurbano1@gmail.com

Timeline

Bartender and Server

Orleans Bistro and Bar
12.2024 - 07.2025

Bartender & On-Duty Manager

Whiskeys Bar and Lounge
11.2023 - 07.2025

Server and Bartender

Pier 220 Seafood Bar and Grill
01.2023 - 08.2024

Server/Banquet Server

Biaggi's Ristorante Italiano
08.2021 - 05.2022

Server, Delivery Driver, Phone Clerk, Pizza Cook, Pasta Cook

Giordano's
01.2020 - 05.2021

Bachelor of Science - Sport Management

University of Tampa

Bachelor of Arts - General Education

Eastern Florida State College

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