Rayan Rivera
Bronx
Summary
Hi! My name is Rayan, and I'm a motivated IT professional with hands-on experience in computer repair, system troubleshooting, and technical support.Owner of a small computer repair business, specializing in both hardware and software solutions. Skilled in diagnosing system issues, upgrading components, optimizing performance, and maintaining Windows-based systems. Currently pursuing a Software Engineering program at TripleTen to expand expertise in programming and development. Also enrolled with the Idealist team for volunteer work as a web developer.
Overview
3
3
years of professional experience
Work History
IT Technician
Friends And Family Home Care
Bronx
04.2023 - Current
- Provided technical support to staff for various IT-related issues.
- Installed and configured hardware and software for user workstations.
- Maintained inventory of IT equipment and supplies for the organization.
- Assisted in troubleshooting network connectivity problems for users.
- Trained new employees on basic IT protocols and usage of systems.
- Resolved hardware issues including replacing parts as necessary.
Education
High School Diploma -
City Tech - New York City College of Technology
BrooklynSkills
- Hardware installation
- Software configuration
- Network troubleshooting
- Technical support
- Inventory management
- Customer relationship management
Languages
Spanish
Full Professional
Affiliations
Volunteer on the Idealist team as a web developer.
References
References available upon request.
Timeline
IT Technician
Friends And Family Home Care
04.2023 - Current
High School Diploma -
City Tech - New York City College of Technology