Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rayline Pichardo

Brooklyn,NY

Summary

Driven professional with a proven track record in customer service and cash handling, honed at Walmart and Madison Square Garden. Excelled in enhancing customer satisfaction and team performance through effective leadership and empathy. Demonstrated exceptional time management skills, achieving high accuracy levels in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Cashier

Walmart
10.2019 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Instore Shopper

Instacart
01.2015 - 10.2019
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.

Fresh Fanatic

Loss Prevention
11.2013 - 12.2014
  • Enhanced athlete performance by implementing personalized coaching strategies and training techniques.
  • Promoted physical health by educating athletes on proper nutrition habits and injury prevention techniques.
  • Evaluated player progress through regular assessments, adjusting training programs as needed for optimal results.
  • Organized team-building activities to foster camaraderie and mutual support among athletes.

Cashier Team Lead

Madison Square Garden, MSG
07.2011 - 01.2013
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Education

Samuel J Tilden
Brooklyn, NY
06.2008

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling

Languages

Spanish
Professional Working

Timeline

Cashier

Walmart
10.2019 - 08.2023

Instore Shopper

Instacart
01.2015 - 10.2019

Fresh Fanatic

Loss Prevention
11.2013 - 12.2014

Cashier Team Lead

Madison Square Garden, MSG
07.2011 - 01.2013

Samuel J Tilden

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Rayline Pichardo