Raymond Brown
Lupton,AZ
Summary
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Statefarm Insurance
Gallup, NM
04.2022 - 10.2022
- Responded to customer inquiries via phone, email, and in person.
- Assisted with scheduling appointments for clients and visitors.
- Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Coordinated pick-up and delivery of express mail services.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Received incoming calls and coordinated with staff to fulfill customer requests.
Machinist 1
Proogress Rail
Las Vegas, NV
01.2018 - 01.2022
- Changed worn cutting tools as needed during operation.
- Followed established safety procedures while operating machinery.
- Measured and marked dimensions and reference points to meet precise specifications.
- Performed routine maintenance on machinery, including lubrication, cleaning.
- Measured, laid out and marked metal stock to display placement of cuts.
- Calculated dimensions and tolerances using knowledge of mathematics and instruments such as micrometers or vernier calipers.
- Trained new employees in the use of machinery used in the manufacturing process.
- Used grinding equipment for finishing surfaces and sharpening cutting edges on machined parts.
- Maintained a clean and safe work environment by adhering to safety protocols.
- Verified conformance of finished work piece to specifications by checking measurements with a variety of precision measuring instruments such as height gauges, surface plates and protractors.
- Constructed appropriate offset corrections for tool wear, broken tools, and casting variations.
- Supervised other workers engaged in operating machines and making repairs on machinery.
Education
High School Diploma -
Chugiak
Chugiak, AK05-2010
Insurance And Risk Management
Kaplan University
Davenport, IASkills
- Customer service
- Appointment scheduling
- Cash handling
- Office inventory management
- Audio-visual setup
- Communication skills
- Team collaboration
- Data entry
Timeline
Front Desk Receptionist
Statefarm Insurance
04.2022 - 10.2022
Machinist 1
Proogress Rail
01.2018 - 01.2022
High School Diploma -
Chugiak
Insurance And Risk Management
Kaplan University
Similar Profiles
Robert Holton IIIRobert Holton III
Marketing Representative Intern at Statefarm InsuranceMarketing Representative Intern at Statefarm Insurance
Ramesha CaltonRamesha Calton
Claims Representative at Statefarm InsuranceClaims Representative at Statefarm Insurance
Josiah WashingtonJosiah Washington
Property Complex Tier 2 at Statefarm InsuranceProperty Complex Tier 2 at Statefarm Insurance
Terance SnipesTerance Snipes
Claim Associate - Express at Statefarm InsuranceClaim Associate - Express at Statefarm Insurance
Melissa Big EyeMelissa Big Eye
Administrative Assistant at Navajo Housing AuthorityAdministrative Assistant at Navajo Housing Authority