RAYMOND BURKE
Vershire,VT
Summary
Results-driven Store Manager with a strong focus on team building, employee training, and customer relationship management. Proven ability to enhance store operations and ensure top-notch customer service.
Overview
1
1
Certification
27
27
years of professional experience
Work History
STORE MANAGER
TIP TOP TIRE
White River Junction, VT
09.2020 - Current
- Supervised daily operations and ensured adherence to company policies.
- Trained staff on customer service techniques and product knowledge.
- Managed inventory levels and coordinated stock replenishment processes.
- Recruited and onboarded new employees for fast-paced automotive shop, enhancing team capacity to meet customer demand.
BRANCH MANAGER
K&W Tire
White River Junction, Vermont
05.2015 - 09.2020
- Managed operations by opening and closing facility, overseeing daily activities, and hiring and training employees to ensure high-quality customer service.
- Oversaw daily operations of tire service and retail branch.
- Managed staff scheduling to ensure adequate coverage and efficiency.
- Trained employees on customer service and technical skills.
COMMERCIAL SALES MANAGER
WILSON TIRE
LEBANON , NH
06.1999 - 05.2015
- Developed strategic sales plans to enhance market presence and drive revenue growth.
- Led a team of sales representatives to achieve targets and improve customer relationships.
- Analyzed market trends to identify new business opportunities for tire products.
- Sold commercial tires and trained new employees to improve customer service.
Education
High School Diploma -
SOUTH ROYALTON
South Royalton, VT06-1985
Skills
- Store operations
- Inventory management
- Sales management
- Sales forecasting
- Customer relationship management
- Employee training
- Team building
- Automotive compliance
- Vehicle safety checks
- Industry certifications
Certification
- VERMONT MOTOR VEHICLE INSPECTOR
- VERMONT MOTORCYCLE INSPECTOR
Timeline
STORE MANAGER
TIP TOP TIRE
09.2020 - Current
BRANCH MANAGER
K&W Tire
05.2015 - 09.2020
COMMERCIAL SALES MANAGER
WILSON TIRE
06.1999 - 05.2015
High School Diploma -
SOUTH ROYALTON