Raymond Colon
Wading River,NY
Summary
Enthusiastic and adaptable recent college graduate seeking a position in the restaurant industry where I can leverage my extensive customer service experience, strong communication skills, and quick learning abilities to contribute positively to the team.
Overview
8
8
years of professional experience
Work History
Sales Associate
Michael Kors
03.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Sales Associate
Hollister
07.2019 - 12.2020
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Crew Member
McDonald's
02.2017 - 10.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Busser/Food Runner
Il Giardino
04.2017 - 09.2017
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Trained new staff in bussing and cleaning procedures.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Education
Bachelor of Science - Cosmetics And Fragrance Marketing
Fashion Institute of Technology
New York, NY06.2024
Associate of Applied Science - Advertising And Marketing Communications
Fashion Institute of Technology
New York, NY06.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Outgoing Personality
- Flexible Schedule
- Reliable and punctual
Timeline
Sales Associate
Michael Kors
03.2022 - Current
Sales Associate
Hollister
07.2019 - 12.2020
Busser/Food Runner
Il Giardino
04.2017 - 09.2017
Crew Member
McDonald's
02.2017 - 10.2019
Bachelor of Science - Cosmetics And Fragrance Marketing
Fashion Institute of Technology
Associate of Applied Science - Advertising And Marketing Communications
Fashion Institute of Technology