Raymond Jones
Plano,IL
Summary
Secure a position that allows me to utilize my skills and expand my knowledge. I'm a Collaborative leader with dedication to partnering with coworkers to promote and engaged, empowering work culture.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Knight Ryder Transportion
09.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Utilized customer service software to manage interactions and track customer satisfaction.
Stocking Associate
Walmart
05.2022 - 09.2022
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Completed floor replenishment to guarantee customer satisfaction and size availability.
Warehouse Associate
Fedex
05.2022 - 07.2022
- Worked safely around moving machinery.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked shipments for properly labelling and palletizing to reduce risk of damage.
Education
Associate of Science - Engineering (Pre-Engineering)
Waubonsee Community College
Sugar Grove, IL05.2024
Skills
- Executive Management Support
- Computer Proficiency
- Microsoft Excel
- Spreadsheets
Timeline
Customer Service Representative
Knight Ryder Transportion
09.2022 - Current
Stocking Associate
Walmart
05.2022 - 09.2022
Warehouse Associate
Fedex
05.2022 - 07.2022
Associate of Science - Engineering (Pre-Engineering)
Waubonsee Community College