Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Raymond Rivera Perez-Mejias

Philadelphia

Summary

Dynamic and results-driven professional with a proven track record at AutoZone, excelling in customer relationship management and operations management. Demonstrated ability to enhance team performance and drive $8k weekly in commercial sales through effective communication and strategic market analysis. Committed to delivering exceptional service and fostering strong client partnerships.

Overview

6
6
years of professional experience

Work History

Commercial Manager

AutoZone
01.2022 - Current
  • Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
  • Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
  • Strengthened team and organization by recruiting and hiring qualified employees.
  • Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
  • managing multiple commercial accounts and bringing in $8k a week in commercial sales.
  • Built relationships with clients to establish new contracts.

Parts Delivery Driver

Pepboys
05.2021 - 12.2021
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Developed strong relationships with customers by providing professional and courteous service during deliveries.
  • Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
  • Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
  • Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
  • Pulled parts off store shelves to fill customer orders.
  • Conducted regular vehicle maintenance checks to prevent delivery disruptions.

Sales Associate

Little Caesars Pizza
05.2019 - 06.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

ASPIRA Bilingual Cyber Charter School
6301 N 2nd St
06-2021

Skills

  • Operations management
  • Team Training
  • Contract terms negotiation
  • Customer relationship management
  • Product management
  • Vehicle maintenance
  • Excellent customer service
  • Safe driving
  • Loading and unloading
  • Inventory counting
  • GPS navigation
  • Local routes
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • ambitious
  • outgoing
  • dedicated

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Commercial Manager

AutoZone
01.2022 - Current

Parts Delivery Driver

Pepboys
05.2021 - 12.2021

Sales Associate

Little Caesars Pizza
05.2019 - 06.2021

High School Diploma -

ASPIRA Bilingual Cyber Charter School

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Raymond Rivera Perez-Mejias