Raymond Silveira
Miami Springs
Summary
Versatile individual with a solid background in customer service and education. Known for exceptional cash handling and guest engagement, ready to leverage skills to enhance team performance and guest satisfaction.
Overview
7
7
years of professional experience
Work History
Server
Old Tom's Sports Bar
Miami, FL
06.2021 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Managed food and beverage orders accurately, coordinating with kitchen staff to maintain efficiency.
- Trained new staff on menu offerings and service standards, fostering a knowledgeable team.
- Handled cash transactions and processed payments using POS systems, maintaining financial accuracy.
Teacher
MDCPS
Doral, FL
08.2019 - 05.2021
- Developed and adapted instructional materials to meet diverse student needs.
- Assessed student progress regularly, adjusting teaching methods for improved outcomes.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Education
Master of Science - Mental Health Counseling
Nova Southeastern University
Davie, FLMaster of Science - Mental Health Counseling
Nova Southeastern University
Davie, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Server
Old Tom's Sports Bar
06.2021 - Current
Teacher
MDCPS
08.2019 - 05.2021
Master of Science - Mental Health Counseling
Nova Southeastern University
Master of Science - Mental Health Counseling
Nova Southeastern University