Raymond Randolph Fodrie
Cordova,TN
Summary
Dynamic professional with extensive experience in customer relationships and store operations at Kroger's Grocery Store. Proven track record in enhancing sales through effective merchandising and team management. Skilled in employee scheduling and fostering a positive work environment, driving customer satisfaction and loyalty. Committed to achieving operational excellence and team success.
Overview
39
39
years of professional experience
Work History
Assistant Store Leader
Krogers Grocery Store
Memphis, TN
05.2008 - 10.2023
- Assisted in managing daily store operations to ensure smooth workflow and customer satisfaction.
- Supported team in achieving sales targets through effective merchandising and inventory management.
- Coordinated staff scheduling to optimize coverage during peak hours and enhance service efficiency.
- Implemented training programs for new employees, improving onboarding processes and team performance.
Leasing Manager
Schilling Lincoln-Mercury
Memphis, TN
07.1989 - 05.2008
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Negotiated lease agreements to maximize profit and revenue potential.
Inside Sales Representative
AFCO Metals
West Memphis, AR
06.1986 - 06.1989
- Developed and maintained strong customer relationships to drive sales growth.
- Answered customers' questions regarding products, prices, and availability.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
Inside Sales Representative
Southern Boiler and Tank Works
Memphis, TN
09.1984 - 06.1986
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Education
Bachelor of Arts - History
Loyola University of Chicago
Chicago, IL05.1980
Skills
- Customer relationships
- Store operations
- Health and safety
- Team management
- Merchandise display
- Stock management
- Sales promotions
- Customer service
Timeline
Assistant Store Leader
Krogers Grocery Store
05.2008 - 10.2023
Leasing Manager
Schilling Lincoln-Mercury
07.1989 - 05.2008
Inside Sales Representative
AFCO Metals
06.1986 - 06.1989
Inside Sales Representative
Southern Boiler and Tank Works
09.1984 - 06.1986
Bachelor of Arts - History
Loyola University of Chicago